Tata Communications announces network readiness for enabling international voice over LTE calling

Mumbai – February 7th 2014 – Tata Communications, a leading provider of A New World of Communications™, announces its network readiness to supply Voice over LTE calling (VoLTE) to its growing global community of IPX-connected service providers. VoLTE will allow mobile network operators to offer HD voice over their LTE / 4G networks and is seen as a key factor for the success of 4G customer uptake. Customers will benefit from near-instant call setup, better sound quality and the ability to have HD Voice conversations with more users outside the mobile-only community.

VoLTE is viewed as a critical next step in continuing to deliver a high quality voice experience. It offers customers HD Voice, while enabling mobile network operators to operate on the basis of an all-IP infrastructure. This is significant in that it produces operational efficiencies and the required foundation for deploying new services, as well as integration for further applications aimed at improving user experience.

For mobile network operators, the improved quality leads to increased usage, and ultimately, better revenues. Mobile voice quality issues are an ongoing concern for network operators and investing in VoLTE is set to greatly reduce customer churn and improve the customer experience. Analysts estimate that VoLTE services combined with OTT VoIP are set to become a $16 billion business by 2017.

New capabilities to enable enhanced network readiness include, HD Voice support and interoperability between fixed and mobile networks, as well as SIP IMS support. This means that HD calls are no longer limited to VoLTE-to-VoLTE handsets, but to any HD-enabled user, including fixed. Tata Communications has also deployed new capabilities to detect whether a call is HD in order to route it in such a way that the core benefits and features of HD are projected outside of the mobile operator’s network.

Christian Michaud, SVP Product & Business Strategy, Global Voice Solutions, Tata Communications, says, “Our VoLTE offering enables mobile operators to generate additional revenue through increased usage, especially in high-margin roaming scenarios and international calling. Adding VoLTE to the portfolio also provides mobile operators with a potential competitive advantage over OTT providers, who may not be able to match the quality of experience. This is especially true as video calling over LTE will be the natural evolution of VoLTE.”

HD Voice is enabled by wideband codecs, with AMR-WB designed specifically for VoLTE, and mobile voice networks. Codec-aware routing allows Tata Communications to detect the codec being requested for the call as it is being setup and to automatically route according codec-specific rules and logic. Tata Communications’ IPX+ community, the growing wholly-owned private IP-connected community of service providers, presents a large platform for HD calls with a global reach, making Tata Communications an ideal choice for operators with VoLTE ambitions.

Ends…

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FOR IMMEDIATE RELEASE	PRESS RELEASE
Natalie Chak Tata Communications +44 (0)7833 043 779 natalie.chak@tatacommunications.com	Neil Thomas Hill & Knowlton Strategies +44 207 413 3454 neil.thomas@hkstrategies.com

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About Tata Communications

Tata Communications Limited (CIN no: L64200MH1986PLC039266) along with its subsidiaries (Tata Communications) is a leading global provider of A New World of Communications™. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.

The Tata Communications global network includes one of the most advanced and largest submarine cable networks and a Tier-1 IP network with connectivity to over 240 countries and territories across 400 PoPs, as well as nearly 1 million square feet of data centre and collocation space worldwide.

Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services and leadership in global international voice. Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India.

https://www.tatacommunications.com

Forward-looking and cautionary statements

Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications’ network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the company’s communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications’ industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications’ control, include, but are not limited to, those risk factors discussed in Tata Communications Limited’s Annual Reports. The Annual Reports of Tata Communications Limited are available at www.tatacommunications.com. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.

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