Customer Stories of CX in action
Discover how retail giant Croma gained a competitive edge over customer experience through Tata Communications DIGO VX
Tata Communications DIGO VX—A CX Platform that allows Croma's customers to connect with sales representatives in real time, whether at home or on the go
In 18 months, Tata Communications migrated 8,400 agents to its platform as part of a consumption-based customer experience model
Croma gains a competitive edge, data intelligence, and a strengthened brand image
"We’re thrilled to have a partner who shares our desire to serve our customers with a world-class omnichannel solution.” ~Avijit Mitra, CEO, Croma
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