Customer Stories of CX in action

Retail giant, Croma doubled sales conversion through Video Commerce

Changing the Way You Experience Retail

Discover how retail giant Croma gained a competitive edge over customer experience through Tata Communications DIGO VX

An In-Store Experience - Anytime, Anywhere

Tata Communications DIGO VX—A CX Platform that allows Croma's customers to connect with sales representatives in real time, whether at home or on the go

Extending the Reach, Convenience & Satisfaction

In 18 months, Tata Communications migrated 8,400 agents to its platform as part of a consumption-based customer experience model

Enabling Next-Gen Smart Commerce

Croma gains a competitive edge, data intelligence, and a strengthened brand image

Another Happy Customer

"We’re thrilled to have a partner who shares our desire to serve our customers with a world-class omnichannel solution.” ~Avijit Mitra, CEO, Croma