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Ransomware Incident Timeline – Zero Touch Detection and Response

Explore how Tata Communications' award-winning Managed Detection and Response (MDR), streamlined the threat management lifecycle in response to a potential ransomware incident at a leading auto manufacturing firm.

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Incident Creation

The incident is created in ITSM automatically.

Post automated noise suppression
and de-duplication, the true alerts are prioritized
and incident is created in ITSM and assigned to the defined SOC queue automatically.

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Notification

Incident created notification sent to Customer.

Bi-directional communication in real-time
Automated customer notification over email with complete alert details allowing customers to even respond or comment directly in ITSM.

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Triaging & Enrichment

SOAR auto-triages and auto-enriches the incident ticket.

Auto-triaging and enrichment based on our engineered playbooks

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Notification

Incident update email notification is sent to customer.

Keeps the customer up-to-date about the incident in real-time

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SOAR Auto-Response

Based on reputation score and investigation output, SOAR initiates auto-response action against indicator of compromise. The associated playbook is triggered and SOAR blocks the C&C communication at customer’s perimeter control and a potential cyber incident has been averted.

Time to respond <1 min
After triage and enrichment IOC gets blocked at customer firewall automatically

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Detection

SIEM detects alert "Successful Communication To External Malicious IP Address” for the mentioned Malicious IP “***.**.***.140 by correlation of Customer network traffic with known Ransomware IOC feeds.

noun-log

Time to detect : 4 Minutes
Log generated at 10:55 AM in end devices and alert detected at 10:59 AM

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Strengthen your security posture with Tata Communications comprehensive Ransomware defense

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Preventing a
ransomware attack in

3:40

Minutes

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2:14

3

2:57

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3:07

5

3:25

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3:40

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