15 major facilities (India-10, Canada-3, Singapore-2)
Certification achieved in five countries (India, Hong Kong, USA, Canada and Australia)
Learning person days
Reduction in lost time injuries (w.r.t. last year)
Certifications completed by employees with minimum of 16 hours of effort
Female to male ratio
of electricity used is from renewable sources (wind or solar)
GHG emissions reduction for customers via Green and low carbon products and services
of non-hazardous waste recycled
All major facilities in India are ISO 14001:2015 certified
Leadership score in CDP 2020 assessment
Decrease in water consumption Y-o-Y led by water conservation efforts and work from home policy*
*19% saving includes total water savings (including customer requirement at our facilities) compared to last year. Tata Communications water savings stand at 9%.
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Community outreach
(84% Y-o-Y increase)
Volunteering hours
Investment towards societal initiatives (INR 11.84 crore)
COVID-19 beneficiaries
Employee volunteers
Touchpoints with investors and analysts
I believe embedding sustainability into the fabric of our business is proving to be beneficial to us, our customers, partners, employees and suppliers, alike. As we drive digital transformations for enterprises enabling digital ecosystems for them, sustainability is now intrinsic and integral to our ethos and engagement.
Amur S. Lakshminarayanan
Managing Director & CEO
Tata Communications Limited
While ‘Delivering a New World of Communications’, we have embedded sustainability at the core of our business strategy. By linking everyone to a digital ecosystem, we are using the enabling power of technology to minimise environmental harm, to help our customers optimise their resources and to empower communities by extending capabilities.
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To achieve long-term success as a responsible and sustainable business, it is important to understand and resolve the material issues impacting our business.
Material issues are those areas that have a direct or an indirect bearing on our ability to create, preserve or deplete economic, environmental and social value for our business, our takeholders and the society at large. In the context of sustainability, we define materiality by identifying the issues and focus areas perceived to be the most significant to our organisation and our stakeholders. We identify our relevant stakeholders through profiling and mapping exercises.
Material issues are determined through a wide range of inputs, including regulatory reviews, peer benchmarking and through stakeholder consultation
Material issues are prioritised in terms of their potential impact on business, external operating environment and key stakeholders
Validate with the
management
The most material topics are mapped to the relevant GRI standards indicators and their progress is disclosed
Our sustainability roadmap was formulated last year on the basis of the inferences we gathered from the materiality assessment and takeholder engagement processes. We are continuously updating our targets with far stretch ambitious goals as per our materiality matrix.
| Key pillars | FY 2022-23 targets | FY 2020-21 performance |
|---|---|---|
Climate
|
Increase in use of renewable energy for India (FIM) |
On target |
|
Reduction in power consumption for India (FIM) |
Target achieved |
|
|
Low-carbon and green products New/updated target |
Target achieved |
|
|
Carbon Disclosure Project - Enhance band New/updated target |
Target achieved |
|
Resource
|
Reduction in water consumption (India) |
On target |
|
Increase in water harvesting |
On target |
|
|
Waste minimisation |
On target |
|
|
Environment Management System (ISO 14001:2015) New/updated target |
Target achieved |
* FIM - Facility Infrastructure Management
| Key pillars | FY 2022-23 targets | FY 2020-21 performance |
|---|---|---|
Zero harm |
Zero fatal accidents |
Target not achieved |
|
50% reduction in Lost Time Injuries by FY 2023 |
On target |
|
|
Health and Safety management system |
On target |
|
Nurturing human capital |
Increase in gender diversity New/updated target |
On target |
|
Becoming Great Place to Work (all major
geographies) |
On target |
|
|
People development and skills
enhancement |
Target achieved |
Note: *Updated targets remain the same
| Key pillars | FY 2022-23 targets | FY 2020-21 performance |
|---|---|---|
Empowering communities and volunteering |
Beneficiary outreach (directly and indirectly) |
On target |
|
Increase in the percentage of women and young
girls in the total outreach |
On target |
|
|
Increase in Tata Affirmation Action Plan (TAAP)
- enhance band |
On target |
|
|
Carbon community offset
New/updated target |
||
|
Increase in employee volunteers globally |
Target not achieved |
|
|
Increase in volunteering hours New/updated target |
Target not achieved |
|
|
Increase in per capita volunteering hours to 6 hours/volunteer by FY 2021-22 New/updated target |
Target not achieved |
|
Note: *Updated targets remain the same.
a) Target mentioned are till FY 2022-23 unless specified specifically b) Base line is FY 2019-20
Waste recycled
Energy consumption
Water withdrawal
Environmental stewardship is a core value that we embrace as part of the Tata group. Digital technology and environmental sustainability go hand-in hand. We see them as two sides of the same coin, with a shared objective - to bring about efficiencies and growth with considered utilisation of resources, while adapting to the changes in which we develop and use technologies.
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Employees registered in TCare Programme with encouraging feedback, reflecting in the overall programme
Average training hours per person
COVID-19 relief beneficiaries
Entry level wage parity for men and women
Employees undertook training on Human Rights
Direct suppliers around the world
Our employees drive our business through their dedication and spirit of innovation, backed by a supportive and inclusive workplace. We remain committed to the welfare of the communities where we operate. Through our initiatives, we positively impact the lives of our customers, suppliers, people and the community at large, driving development and inclusion. At Tata Communications, we put our people, society and customers ahead of everything.
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training on anti-corruption for all employees
significant fines or
non-monetary
sanctions for
non-compliance
cases of corruption
(INR 14 per share) highest-ever dividends since 2002
breaches of customer privacy issues
Employee wages and benefits (INR 3,049.1 crore)
Our reputation as an ethical and transparent organisation has enabled us to build a strong foundation of trust with our stakeholders, on which we aspire to propel a sustainable future.
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