Running its website on legacy in-house servers, with web connectivity from local service providers, Federal Bank started to encounter availability and scalability problems. With the website down for two or three days at a time, unacceptable in today’s online world, the time had come to act.
Tata Communications proposed a Managed Hosting Service at its Chennai data centre. Including servers, switching, storage, backup, firewalling and Internet Services, the dedicated infrastructure-as-a-service platform would not be shared with other companies.
The Tata Communications platform has achieved an availability greater than 99.999 per cent over a five-year period, while the solution’s overall security provisions have safeguarded Federal Bank when other financial services firms have suffered. Now, a disaster recovery facility in the south of India is set to assure regulatory compliance and further increase the resilience of the company’s online services.
“Assured availability and price were key criteria in our choice of Tata Communications. In addition, we could opt for an infrastructure-as-a-service architecture to allay security and performance concerns.”
JOHNSON K JOSE, CIO, THE FEDERAL BANK LIMITED