BUSINESS CHALLENGES:
- Overdue technology refresh of on-premise data centre involving space constraints, high cost of ownership and high maintenance overheads
- Unyielding on-premise system unable to scale up with growing customer transactions and innovative applications, directly resulting in lost transactions and profit opportunities
- Slow/interrupted website and application performance ensuing diminishing customer experience
TATA COMMUNICATIONS’ SOLUTION:
- Dedicate managed hosting services for secure high-value transactions
- Data replication and disaster recovery for failover
- High-speed network connectivity between MatexNet offices and DR environments to support instant bidding data exchanges and storage
- 24/7 monitoring and management
“As online auctioneering is our mainstay, our success solely depends on our ecommerce performance. We need to continuously innovate and upgrade technology to provide top-of-the-line online auction experience to our customers. Tata Communications’ managed hosting provides a resilient, reliable, high performing platform to host and run these sophisticated applications, with enough room for growth and expansion, thus increasing the productivity and efficiency of our online operations.”
Tags:
- Managed Hosting Services