MatexNet deploys Tata Communications’ managed hosting to improve productivity of its online auction business

BUSINESS CHALLENGES:

  • Overdue technology refresh of on-premise data centre involving space constraints, high cost of ownership and high maintenance overheads
  • Unyielding on-premise system unable to scale up with growing customer transactions and innovative applications, directly resulting in lost transactions and profit opportunities
  • Slow/interrupted website and application performance ensuing diminishing customer experience

 

TATA COMMUNICATIONS’ SOLUTION:

  • Dedicate managed hosting services for secure high-value transactions
  • Data replication and disaster recovery for failover
  • High-speed network connectivity between MatexNet offices and DR environments to support instant bidding data exchanges and storage
  • 24/7 monitoring and management

“As online auctioneering is our mainstay, our success solely depends on our ecommerce performance. We need to continuously innovate and upgrade technology to provide top-of-the-line online auction experience to our customers. Tata Communications’ managed hosting provides a resilient, reliable, high performing platform to host and run these sophisticated applications, with enough room for growth and expansion, thus increasing the productivity and efficiency of our online operations.”

Srinivasan R

Senior Vice-President MatexNet

Tags:

  • Managed Hosting Services