Modern Family Doctor is revolutionising healthcare in India by delivering one-stop, trustworthy, and affordable medical facilities, wherever the patient can best avail these – home, office, or clinic. A highly specialised team of physicians, specialists, nurses, and pharmacists work with state-of-the-art centralised medical informatics solutions with integrated electronic medical records to provide the best in healthcare. It further provides its customer base of more than 30 lakhs, with the ease of accessing their medical records including eRx online over a portal as well as mobile app.
Expanding aggressively with over 35 clinics and 20 pharmacies spread across Bengaluru and Pune and new ones sprawling at a fast pace, the company’s success depends much on its network performance and availability. Facing frequent outage issues with its previous provider, it decided to migrate its database to Tata Communications, a more promising provider.
“Tata Communications’ cloud approach for our IT systems is highly specialised and in lockstep with the industry best practices. They assure compliance in every phase of upgrade and implementation, providing us ample opportunities to realign and review internal controls. Tata Communications’ delivery capabilities not only improved our technical systems but also reduced the future cost of maintenance and implementation.”
Suresh Babu B, Chief Operating Officer, Modern Family Doctor