CASE STUDY

Tata iQ case study


THE CHALLENGE:

Experience with a variety of collaboration platforms had not been productive for Tata Insights and Quants® (Tata iQ). Collaboration is key for the organisation, but audio and video quality was variable, differing systems affected efficiency, and customer federation was not always possible.
 

THE SOLUTION:

A top-down training programme brought home the power of a Managed Webex Active Users Cloud Meeting platform from Tata Communications. Executives found they were free to be truly mobile, accessing meetings from any device.
 

THE RESULT:

In the face of the current COVID-19 pandemic, Webex has made working from home a more inclusive and effective experience for Tata iQ employees. In addition, the company’s graduate recruitment processes are Webex-enabled,
increasing its appeal to prospective employees.

“We were looking for a completely coherent unified communications strategy, to enhance our organisational effectiveness, especially with our teams and stakeholders spread across multiple locations. Tata Communications helped draw a roadmap and powerfully demonstrated the tools already at our disposal.”

Tarun Jacob George, Head – Delivery & Business Operations at Tata iQ

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