Experience with a variety of collaboration platforms had not been productive for Tata Insights and Quants® (Tata iQ). Collaboration is key for the organisation, but audio and video quality was variable, differing systems affected efficiency, and customer federation was not always possible.
A top-down training programme brought home the power of a Managed Webex Active Users Cloud Meeting platform from Tata Communications. Executives found they were free to be truly mobile, accessing meetings from any device.
In the face of the current COVID-19 pandemic, Webex has made working from home a more inclusive and effective experience for Tata iQ employees. In addition, the company’s graduate recruitment processes are Webex-enabled,
increasing its appeal to prospective employees.
“We were looking for a completely coherent unified communications strategy, to enhance our organisational effectiveness, especially with our teams and stakeholders spread across multiple locations. Tata Communications helped draw a roadmap and powerfully demonstrated the tools already at our disposal.”
Tarun Jacob George, Head – Delivery & Business Operations at Tata iQ