CASE STUDY
Tata iQ case study
THE CHALLENGE:
Experience with a variety of collaboration platforms had not been productive for Tata Insights and Quants® (Tata iQ). Collaboration is key for the organisation, but audio and video quality was variable, differing systems affected efficiency, and customer federation was not always possible.
THE SOLUTION:
A top-down training programme brought home the power of a Managed Webex Active Users Cloud Meeting platform from Tata Communications. Executives found they were free to be truly mobile, accessing meetings from any device.
THE RESULT:
In the face of the current COVID-19 pandemic, Webex has made working from home a more inclusive and effective experience for Tata iQ employees. In addition, the company’s graduate recruitment processes are Webex-enabled,
increasing its appeal to prospective employees.
“We were looking for a completely coherent unified communications strategy, to enhance our organisational effectiveness, especially with our teams and stakeholders spread across multiple locations. Tata Communications helped draw a roadmap and powerfully demonstrated the tools already at our disposal.”
Tarun Jacob George, Head – Delivery & Business Operations at Tata iQ