TataSky, a direct broadcast satellite television provider in India, wanted to gain a winning edge in its direct-to-home market but lacked the infrastructure necessary to take it to the next level.
TataSky needed a comprehensive range of services to enable greater levels of communications right in the backbone of the company. Tata Communications was the key to that success.
Along with delivering a better network capable of carrying large qualities of data, rapid growth meant TataSky also needed to enhance its disaster recovery provisions and needed a secondary facility to host its IT infrastructure.
As a result, the new infrastructure was able to assist Tata Sky in delivering a better and broader range of services to its customers
Tata Communications recognised that TataSky needed to make the most of a Multiprotocol Label Switching (MPLS) network offering advanced connectivity options in order to deliver upon aims of competing in the lucrative direct-to-home market.
By placing data centre services primarily in Bangalore and Data Recovery at Pune, while adding uplink/downlink and back-up at Chennai TataSky was able to offer the best experience possible to its user base.
Network Operations Centre (NOC) services were set up to meet the needs of the infrastructure and to organise the best operational workflow. With 24/7 network monitoring, TataSky was assured of a constant throughput of data.
After Tata Communications’ solutions were in place, TataSky discovered that the one-stop shop for multiple services simplified delivery and also offered clearer monitoring and reporting of activity.
As a result, the new infrastructure was able to assist Tata Sky in delivering a better and broader range of services to its customers, while at the same time deliver a temple view of live content, which was a key service differentiator for the business.
“Tata Communications is unique in terms of the quality of its people and engineering skills and it has been extremely responsive to our ever-growing needs.”
Ravishanker N, CIO – DTH, TataSky Limited
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