Whether you’re an appliance company servicing customer requests, or are in the service sector gathering feedback to shape your future strategy, Tata Communications’ Smart Feedback will help provide a superior customer experience.
From calling a cab to logging an issue with the office vending machines, Smart Feedback are a simple way to increase efficiency and reduce operational costs. While gathering employee feedback on your facilities boosts engagement – and ultimately productivity. This ticket-based service makes the office a smarter place to work.
For food franchises, Smart Feedback make it easy to stay one step ahead. Gather feedback on everything from the quality of the food to the service of your staff across your franchise network, and act quickly to improve customer satisfaction.
Leverage the instant feedback capabilities of Smart Feedback to monitor the cleanliness of public facilities across regions, tracking performance and making improvements to increase hygiene and revenue levels.