Always flexible. Always available. Always positive. 

Our service philosophy

At Tata Communications, we understand that how we do things is every bit as important to our customers as the things that we do. So we’re always flexible, always available, and always positive. Going the extra mile doesn’t even come close to describing it. More than an SLA, it’s a state of mind – constantly checking that we are doing everything within our power to help our customers. No opportunity or problem is too big or too small. Whatever it takes, is what we do.

Leading services to support winning solutions

Customer service is becoming a key differentiator in a crowded marketplace, and businesses are increasingly looking to outsource network and IT services to dedicated experts. 

With best-in-class services supporting Tata Communications’ entire portfolio, we’ll take complete responsibility for your operational performance – delivering greater efficiency and boosting connectivity.

Service transformation is at the heart of our improvement lifecycle. We continually respond to your evolving business needs, to deliver value through a services portfolio that covers:

  • Program Management and Service Delivery
  • Service Management
  • Service Assurance
  • Advanced Solutions Delivery
  • Personalised Support Services