Optimise your cloud performance and drive growth with industry-leading expertise

Technical Account Manager (TAM) is designed exclusively for Tata Communications data centre and cloud customers, bringing you a trusted technology partner to help you grow and succeed. 

Working with you to give you a competitive edge

Your Technical Account Manager acts as your single point of contact within Tata Communications, helping you find a solution whenever you need it, fast.  

  • BEST-IN-CLASS SERVICE
    We do whatever it takes to deliver greater efficiency for your business
  • DEPENDABLE PARTNERSHIP
    We take complete responsibility to optimise your operational performance
  • ONGOING INNOVATION
    You stay relevant in the marketplace, by drawing on our industry insights to drive architecture planning, capacity planning or redesigns
  • PROACTIVE RISK IDENTIFICATION
    We proactively identify risks and vulnerabilities, while analysing trends in your service to benchmark your performance
  • EXPONENTIAL GROWTH
    We can spark customised plans and systems across your business to help you succeed and grow

Tata Communications’ Technical Account Manager also offers:

  • EFFECTIVE INCIDENT MANAGEMENT
    To make sure your business stays online at all times
  • INNOVATIVE CAPACITY MANAGEMENT 
    To support your business growth 
    DEDICATED ONSITE SUPPORT
    Delivering the insight to help your enterprise thrive and grow in the future
    ADDED-VALUE SERVICES
    Keeping you ahead of the competition

“Your Technical Manager is your partner, an extended member of your internal support group who is also your voice within Tata Communications, with the understanding and passion to help your business thrive.”
CURRENT ANALYSIS, 2014