Tata Communications – OTT Business Messaging Leaderboard

Tata Communications Customer Interaction Suite (CIS) recognised among top 7 vendors worldwide as Established Leader in OTT Business Messaging Market by Juniper Research. The report highlights Tata Communications AI capabilities, featuring with AI data reporting, no-code conversational bot builder, and template generators for WhatsApp via Kaleyra AI. Additionally, Tata Communications provides support for a wide range of features over WhatsApp, such as electronic tickets, video tutorials, QR codes, documents, and locations services, to cater to the rapidly evolving needs of enterprises.