Let’s get started on your digital workplace journey!

  • Collaboration
  • Compute & Storage
  • Network & Connectivity
  • Security
  • Employee Safety & Facilities
  • When strategizing the new work model, will percentage of people working from office be more than percentage of people working from home?

  • Is your collaboration platform secure from unauthorised access?

  • Has your communication changed effectively from mobile to collaboration platforms like teams/zoom/google meet?

  • Is your video collaboration platform seamless on low-bandwidth connections such as those used by employees working from home? (eg. 4G)

  • Are you enabling Internet-based customer engagement (eg. Video conferencing) and acquisition systems (eg. Online account opening, KYC, etc.) so that customers can conduct business from their home and not have to visit the branch?

  • Is your contact center equipped to route calls using a Cloud such that calls can be connected to agents on their mobile phones while they are working from home? Are you truly omnichannel?

  • Is your collaboration platform able to accommodate hundreds of users simultaneously (eg. Online classroom)?

  • Can your collaboration platform be connected seamlessly to your post-production & broadcasting platforms?

  • Is your IT team equipped to remotely & securely monitor and manage your compute & storage environments from home/ remote locations?

  • Do you have an active & comprehensive DR strategy as well as infrastructure for unforseen circumstances?

  • For handling unpredictable loads on computing, are you considering or have deployed a 'Hybrid Cloud' model that seamlessly connects your Public and Private Cloud environments and provides dynamic & automated orchestration of computing capacities?

  • Are you building any process/tools to optimize the detection and mitigation for any IT related issue?

  • Is your network traffic secured with a VPN that is available to all employees working from remote locations?

  • Is your network traffic secured with a VPN that is available to all employees? (not considering shop-floor personnel)

  • Is your network performance able to deliver a high QoS/ user-experience on VPN while connecting to Cloud apps such as Webex, Salesforce, etc.?

  • For handling unpredictable peaks in network bandwidth, do you have an agreement with your ISP for bandwidth-on-demand?

  • Is your network optimized (eg. Software Defined Network) to make the best use of available bandwidth by prioritising on type of network traffic? (eg. Prioritising traffic to critical apps while deprioritizing video traffic)

  • Is your network optimized (eg. Software Defined Network) to make the best use of available bandwidth by prioritising on type of network traffic? (eg. Prioritising traffic to core banking apps while deprioritizing video traffic)

  • Is your network optimized (eg. Software Defined Network) to make the best use of available bandwidth by prioritising on type of network traffic? (eg. Prioritising traffic for online classes over email traffic)

  • Is your network optimized (eg. Software Defined Network) to make the best use of available bandwidth by prioritising on type of network traffic? (eg. Prioritising audio video delivery over email traffic)

  • Are you able to ensure 99% availability of IT resources for your remote users, by proactive and real-time monitoring & management of security incidents?

  • Do you have Identity & Access Management systems for allowing only authorised users to access critical applications?

  • Are your Cloud based applications as well as owned/ colocated systems protected by adequate Firewall, threat detection, DDoS protection, and malware?

  • Do you have a Disaster Recovery strategy for ensuring continuous availability of IT resources during (and after) cyber attacks?

  • With the new way of working, are you using technology to ensure social distancing in workplace ?

  • Do you have contact-less systems for hand sanitisation, access control, attendance management in all your buildings

  • Do you have contact-less systems for hand sanitisation, access control, attendance management in all your office premises?

  • With the new way of teaching, are you using technology to ensure social distancing in classrooms ?

  • Is your workplace equipped with real-time personnel tracking and social distancing management systems?

  • Are you adopting technologies for key areas such as routine sanitisation of surfaces, isolation & emergency management for your workplaces?

  • Do you have any mechanism of identifying choke points at the workplace, which can drastically improve productivity?

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