Bharti AXA
Bharti AXA with 13% Network Improvement enhances Customer Experience
Leverage internet to accelerate borderless growth in your business driven by exponential innovation in cloud, video, web, and mobility. IZO™ Internet powers businesses of all kinds, especially the leading BFSI and retail segment ensuring internet connectivity wherever your branch or office might be. We offer simplified management with a one-stop shop for ordering, provisioning, billing, fault handling, and post-sales support.
IZO™ Internet is a Tata Communications partner eco-system based internet broadband service for the Indian enterprise market.
Service Parameters | Enterprise Connect | Enterprise Employee Connect |
---|---|---|
Service Description | Enterprise broadband internet with SLO level service. Delivered in partnership with Indian service providers. | Broadband internet service for Indian enterprise customers to provide work from home solution for their employees. |
Target Users | Remote offices, sales layout, retailers | Work from home professionals |
Bandwidth | 50 Mbps, 100 Mbps | 50 Mbps, 100 Mbps |
Service Level Objective | SLO (Uptime): T1 cities>=98%, T2 cities>=97%, T3 cities>=95%, | SLO (Uptime): T1 cities>=98%, T2 cities>=97%, T3 cities>=95%, |
Customer Support | Central help desk with toll free number. Field support next business day. | Central help desk with toll free number. Field support next business day. |
Enterprise broadband internet with SLO level service. Delivered in partnership with Indian service providers.
Broadband internet service for Indian enterprise customers to provide work from home solution for their employees.
Remote offices, sales layout, retailers
Work from home professionals
50 Mbps, 100 Mbps
50 Mbps, 100 Mbps
SLO (Uptime): T1 cities>=98%, T2 cities>=97%, T3 cities>=95%,
SLO (Uptime): T1 cities>=98%, T2 cities>=97%, T3 cities>=95%,
Central help desk with toll free number. Field support next business day.
Central help desk with toll free number. Field support next business day.