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Contact Center as a Service - CCaaS

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CCaaS
Infographic: great CX-pectations how experience became your competitive edge

Infographic: great CX-pectations how experience became your competitive edge

Published Date April 8, 2022

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A Personalized Experience: Giving greater convenience and control to the customer

How retail giant, Croma, meets its customers
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Building contact centres of the future

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3 months ago
InstaCC's flexible suite of CCaaS offerings

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4 months ago
Revolutionising CX: InstaCC's Impact on Revenue Cycle Management

InstaCC™ Cloud transforms RCM customer support, enhancing agility and personalisation empowering 1,600 agents to deliver top-notch customer experience.

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InstaCC Transforms: Logistics in 3 Weeks, 110+ Nations

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Seamless Healthcare Interactions: Legacy to Cloud with InstaCC™

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4 months ago
Revolutionising Insurance: InstaCC's Seamless Claim Processing

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8 months ago
Powering organisations to create workplaces that work

Step inside the offices of the most ambitious, modern businesses and it's clear they don't just look different to the cubicled world popular at the turn of the millennium

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almost 2 years ago
Building next-gen contact centers for your enterprise

With our new Genesys-based cloud solution, we are helping enterprises securely harness the power of the public cloud to deliver seamless contact center experiences to customers. We're offeri

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9 months ago
Brochure: streamline your customer experience for the new digital era

Designed for today's hyper-competitive world, Tata Communications CCaaS and CPaaS solutions offer the tools to deliver seamless customer experiences- anytime, anywhere.

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8 months ago
Building Seamless CX with CCaaS: Exclusive IDC Research

Exclusive IDC Research for Contact Center leaders, helping them gain insights into CCaaS adoption drivers, and providing a framework for selecting and managing the ideal solution and partner.

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6 months ago
Customer Testimonial - BankBazaar forged a strong partnership with Tata Communications

Krishnenjit Roy, Senior VP of Technology, Bank Bazaar talks about how Tata Communications proven to be a reliable partner meeting their telecom and communication needs effectively.

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10 months ago
Tata Communications InstaCC™ recognised by Everest Group in CCaaS Peak Matrix Assessment 2023

Download the report to get a detailed analysis of Tata Communications' CCaaS portfolio, InstaCC™ and market strengths that help deliver a secure connected digital experience for its customers.

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8 months ago
InstaCC™ recognised as a 'Leader' in ISG CCaaS Report 2023

This quadrant assesses the providers of advanced CCaaS solutions, which enable innovative CX & deliver business benefits to enterprises, including the omnichannel agility expected in the market.

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about 1 year ago
How CX defines brand success for enterprises

As seen in multiple European companies, quality and seamlessness of CX have strongly affected levels of success and growth.

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over 1 year ago
A Personalized Experience: Giving greater convenience and control to the customer

How retail giant, Croma, meets its customers

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over 1 year ago
Building contact centres of the future

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about 2 years ago
How CCaaS is transforming the CX landscape

Tata Communications, with its wide portfolio of cloud based contact centre offerings helps businesses deliver unmatched and agile customer service experience.

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about 2 years ago
Establishing programmable communications on your terms

Tata Communications CPaaS is our cloud communications platform, which lets your organization specify a communications workflow, customize it and roll it out to your customers quickly and easily.

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over 2 years ago
4 emerging tech trends & tools for quantifiable customer support

The global COVID-19 pandemic has presented contact centres with unprecedented challenges. The infographic highlights tools and technologies that can deliver quantifiable quality of service to your c

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about 1 year ago
InstaCC receives analyst recognition

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over 1 year ago
Accelerate your contact centre to the cloud with InstaCC™

Cloud Contact Solutions from Tata Communications. Transform your contact centre into a competitive advantage with InstaCC.

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