InstaCC's flexible suite of CCaaS offerings
Discover how Tata Communications Kaleyra CCaaS transforms contact centres with cloud solutions that enhance customer experiences, boost efficiency and reduce costs for global enterprises.
Key takeaway
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Description
Tata Communications offers a complete suite of cloud contact centre solutions for enterprises transitioning from on-premise to cloud environments.
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Features
Provides Tata Communications Kaleyra CCaaS Cloud, Dedicated, and Connect options plus partner solutions with global infrastructure and 24/7 support.
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Value
Delivers reduced ownership costs (up to 60%), high availability SLAs, seamless migration, and enhanced customer experiences through omnichannel capabilities.
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Applications
Ideal for enterprises facing challenges with customer lifetime value, inconsistent experiences, multi-vendor complexity, and seeking flexible models.
