“Which flavour of Cloud is best to drive global business expansion?” enquired Regional ERP Supplier.

BUSINESS CHALLENGE:

For its ERP solution, Focus Softnet wanted to move away from one time ,on-premise software licence sales to a cloud hosted model offering its customers an end-to-end solution including compute and storage along with licenses. That would not only suit its SMB customers better, but also provide it an opportunity to connect deeper with its customers and expand global reach.

SOLUTION:

When an initial engagement with a local service provider in Dubai didn’t prove satisfactory, a new cloud partner with greater reach and reliability was sought. A solution based on Tata Communications IZO™ Private Cloud offered the agility of anywhere, anytime delivery thus giving Focus Softnet a chance to stay closer to its customers.

Results

The customer moved to IZO™ Private Cloud after a successful proof of concept of its ERP software on Tata Communications’ cloud platform. Focus Softnet now forms a single point of contact for client support. Tata Communications has helped onboard 40+ new customers. Revenues are lifting off.

• Multi-geography expansion (Middle East, India, Singapore)
• 40+ new cloud customers taken on
• 4X increase in cloud revenues in six months
• Strong market position as a complete solution provider