Service failures can be reported to Tata Communications through the following:

• Telephone – see TSC Toll-Free Numbers below
• Email at service@tatacommunications.com
• Tata Communications Customer Portal at https://portal.tatacommunications.com

For further information, and to find out how to escalate a service fault/ticket, please refer to the SLA Schedule included within your Tata Communication MOVE™ agreement.

*Note: UIFN Toll-Free access is currently available in Australia, Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, South Korea, Sweden, Switzerland, Taiwan, and the U.K. Contact your Account Manager for availability of this service in your area.