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Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026
Omdia
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in the Omdia CEP ...

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Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026
Omdia
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026

In the Omdia Universe Customer Engagement Platforms 2026, which evaluates vendors on their ability to deliver unified, AI driven customer engagement across data, channels, and orchestration, Tata Communications is recognised as a leading challenger, highlighting our strong and growing position in the evolving CX landscape. We have been acknowledged for delivering a unified platform that brings together CCaaS, CPaaS, AI, and orchestration to enable seamless, enterprise grade customer engagement at global scale. The acquisition of Commotion further strengthens our AI platform capabilities, enhancing our ability to innovate in areas such as intelligent automation, real time decisioning, and orchestration, and supporting our continued recognition in evolving market evaluations. Backed by robust infrastructure and a clear AI led vision, we are well positioned to accelerate our journey toward CX leadership.
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Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard
Juniper Research
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in Juniper Research’s ...

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Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard
Juniper Research
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard

Juniper Research has recognised Tata Communications as a Leading Challenger in its 2026 AI Agents for Customer Experience Competitor Leaderboard. The evaluation highlights Tata Communications’ accelerated integration of agentic AI across its Digital Fabric, strengthened by the acquisition of Commotion Inc. By embedding voice AI, orchestration, and autonomous agents into its core platform offerings, Tata Communications is helping enterprises deploy continuously operating AI agents across voice and messaging channels at scale.
The report also outlines the rapid expansion of the AI agents market and the capabilities required for vendors to deliver measurable return on investment as customer experience automation increases.
View Report
Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)
2
ISG
Networks
Leader

Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity ...

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Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)
Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)
ISG
Networks
Leader

Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)

Tata Communications has been recognised by ISG as a Leader in the 2025 ISG Provider Lens™ Quadrant Report for Enterprise Managed Connectivity Solutions (DIA, VoIP and VPN) in the US, underscoring its ability to deliver secure, high-performance and globally scalable network services. In parallel, ISG reaffirmed Tata Communications’ position as a Rising Star in Network as a Service (NaaS), recognising its end-to-end portfolio spanning assessment, design, simulation and validation. Through integrated NaaS, cloud-delivered security and strategic partner ecosystems, Tata Communications enables enterprises to modernise networks with agility, resilience and operational simplicity. 
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Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025
2
Frost & Sullivan
CCaaS
Leader

Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost ...

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Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025
Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025
Frost & Sullivan
CCaaS
Leader

Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025

Tata Communications has been recognised as a leader in the Frost & Sullivan UCaaS Frost Radar™ 2025 for Asia-Pacific, highlighting our leadership in delivering secure, compliant, and scalable unified communications solutions. This recognition reflects our strength in multi platform UCaaS orchestration, expansive PSTN reach, AI enabled security, and our commitment to enabling seamless enterprise collaboration across diverse APAC markets.
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Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026
Omdia
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in the Omdia CEP ...

Read More
Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026
Omdia
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026

In the Omdia Universe Customer Engagement Platforms 2026, which evaluates vendors on their ability to deliver unified, AI driven customer engagement across data, channels, and orchestration, Tata Communications is recognised as a leading challenger, highlighting our strong and growing position in the evolving CX landscape. We have been acknowledged for delivering a unified platform that brings together CCaaS, CPaaS, AI, and orchestration to enable seamless, enterprise grade customer engagement at global scale. The acquisition of Commotion further strengthens our AI platform capabilities, enhancing our ability to innovate in areas such as intelligent automation, real time decisioning, and orchestration, and supporting our continued recognition in evolving market evaluations. Backed by robust infrastructure and a clear AI led vision, we are well positioned to accelerate our journey toward CX leadership.
View Report
Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard
Juniper Research
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in Juniper Research’s ...

Read More
Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard
Juniper Research
CPaaS
Leading Challenger

Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard

Juniper Research has recognised Tata Communications as a Leading Challenger in its 2026 AI Agents for Customer Experience Competitor Leaderboard. The evaluation highlights Tata Communications’ accelerated integration of agentic AI across its Digital Fabric, strengthened by the acquisition of Commotion Inc. By embedding voice AI, orchestration, and autonomous agents into its core platform offerings, Tata Communications is helping enterprises deploy continuously operating AI agents across voice and messaging channels at scale.
The report also outlines the rapid expansion of the AI agents market and the capabilities required for vendors to deliver measurable return on investment as customer experience automation increases.
View Report
Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)
2
ISG
Networks
Leader

Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity ...

Read More
Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)
Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)
ISG
Networks
Leader

Tata Communications named Leader in ISG 2025 Enterprise Managed Connectivity Solutions (DIA, VoIP & VPN)

Tata Communications has been recognised by ISG as a Leader in the 2025 ISG Provider Lens™ Quadrant Report for Enterprise Managed Connectivity Solutions (DIA, VoIP and VPN) in the US, underscoring its ability to deliver secure, high-performance and globally scalable network services. In parallel, ISG reaffirmed Tata Communications’ position as a Rising Star in Network as a Service (NaaS), recognising its end-to-end portfolio spanning assessment, design, simulation and validation. Through integrated NaaS, cloud-delivered security and strategic partner ecosystems, Tata Communications enables enterprises to modernise networks with agility, resilience and operational simplicity. 
View Report
Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025
2
Frost & Sullivan
CCaaS
Leader

Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost ...

Read More
Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025
Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025
Frost & Sullivan
CCaaS
Leader

Tata Communications recognised as a Leader in the Frost & Sullivan UCaaS Frost Radar™ for Asia-Pacific 2025

Tata Communications has been recognised as a leader in the Frost & Sullivan UCaaS Frost Radar™ 2025 for Asia-Pacific, highlighting our leadership in delivering secure, compliant, and scalable unified communications solutions. This recognition reflects our strength in multi platform UCaaS orchestration, expansive PSTN reach, AI enabled security, and our commitment to enabling seamless enterprise collaboration across diverse APAC markets.
View Report
Tata Communications named a Leader in IDC MarketScape: Asia/Pacific Managed SD-WAN / SASE Services 2025–2026 Vendor Assessment
IDC
Security
Networks
Leader

Tata Communications named a Leader in IDC MarketScape: Asia/Pacific Managed ...

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Tata Communications named a Leader in IDC MarketScape: Asia/Pacific Managed SD-WAN / SASE Services 2025–2026 Vendor Assessment
IDC
Security
Networks
Leader

Tata Communications named a Leader in IDC MarketScape: Asia/Pacific Managed SD-WAN / SASE Services 2025–2026 Vendor Assessment

Tata Communications is recognised as a Leader in the IDC MarketScape: Asia/Pacific Managed SD-WAN/SASE Services 2025–2026 Vendor Assessment (Doc #US52993425, December 2025). The report noted that “The core of Tata Communications’ enterprise portfolio is now structured around the Digital Fabric, a framework designed to enable organisations to adopt modular capabilities - from underlay to edge - under a unified governance and observability layer.” According to the IDC MarketScape, “In Asia/Pacific, this approach has translated into tangible momentum, with the service provider highlighting good growth across all three areas: managed SD-WAN, managed SSE, and managed SASE services.” We believe this is driven by our Digital Fabric strategy which the IDC MarketScape described as ”aimed at helping organizations interconnect their infrastructure, applications, people, and things.”
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Mobile Messaging Fraud Prevention Market 2025-2030: Competitor Leaderboard
Juniper Research
CPaaS
Leaderboard

Mobile Messaging Fraud Prevention Market 2025-2030: Competitor Leaderboard

Read More
Mobile Messaging Fraud Prevention Market 2025-2030: Competitor Leaderboard
Juniper Research
CPaaS
Leaderboard

Mobile Messaging Fraud Prevention Market 2025-2030: Competitor Leaderboard

This report, prepared by Juniper Research for Tata Communications, provides an in-depth overview of the mobile messaging fraud prevention market from 2025 to 2030. It highlights the evolving landscape of messaging fraud, profiles 21 leading vendors, and analyzes the strengths and innovations driving market leadership. The report emphasizes the decline of SMS-based fraud, the migration of fraudulent activities to new channels like OTT and RCS Business Messaging, and the regional differences in fraud mitigation capabilities. Tata Communications is recognized as an established leader, noted for its advanced fraud prevention platform, innovative use of APIs, and global reach. The report also details the methodologies used for vendor assessment and the criteria for market positioning.
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Tata Communications Named Leader in Avasant 2025 Network Managed Services RadarView™
Avasant
Networks
Leader

Tata Communications Named Leader in Avasant 2025 Network Managed Services ...

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Tata Communications Named Leader in Avasant 2025 Network Managed Services RadarView™
Avasant
Networks
Leader

Tata Communications Named Leader in Avasant 2025 Network Managed Services RadarView™

Tata Communications has been positioned as a Leader in the Avasant Network Managed Services 2025 RadarView™ report for its AI-powered approach, platform-led service delivery, and robust global partner ecosystem. Its integrated AIOps, generative AI capabilities, and as-a-service network fabric enable enterprises to simplify operations, enhance performance, and strengthen security across hybrid and cloud environments.
View Report
Tata Communications Recognised as an Established Leader in A2P & Business Messaging Market 2025–2030
Juniper Research
CPaaS
Leaderboard

Tata Communications Recognised as an Established Leader in A2P & Business ...

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Tata Communications Recognised as an Established Leader in A2P & Business Messaging Market 2025–2030
Juniper Research
CPaaS
Leaderboard

Tata Communications Recognised as an Established Leader in A2P & Business Messaging Market 2025–2030

Juniper Research Competitor Leaderboard Highlights Tata Communications’ Innovation and Global Reach. Tata Communications has been ranked as an Established Leader in the A2P (Application-to-Person) and Business Messaging Market for 2025-2030 by Juniper Research. The report highlights Tata Communications’ modular architecture, expansive capabilities, and strong support for rich media messaging channels such as RCS and WhatsApp. With advanced AI-powered solutions, global network infrastructure, and strategic partnerships, Tata Communications is well-positioned to drive the next wave of growth in business messaging, supporting enterprises worldwide with secure, scalable, and innovative communication platforms.
View Report
Rising Star in Cybersecurity - Solutions and Services 2024' ISG Provider Lens™ Study, U.K
ISG
Security
Rising Star

Rising Star in Cybersecurity - Solutions and Services 2024' ISG Provider Lens™ ...

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Rising Star in Cybersecurity - Solutions and Services 2024' ISG Provider Lens™ Study, U.K
ISG
Security
Rising Star

Rising Star in Cybersecurity - Solutions and Services 2024' ISG Provider Lens™ Study, U.K

Tata Communications recognised as a Rising Star in Cybersecurity - Solutions and Services 2024' ISG Provider Lens™ Study, U.K.

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Leader speak

Amur S Lakshminarayanan

Amur S Lakshminarayanan

MD and CEO, Tata Communications

Quote With Secure Connected Digital Experience, our goal is to enable enterprises to adopt new digital working models, accelerate their time to market and drive agility and resilience, giving them the tools to innovate, invent, and redefine their employee, customer and supply chain experience.
Genius Wong

Genius Wong

Chief Technology Officer, Tata Communications

Quote We have made a number of significant enhancements to our global network offering in the past 12 months. These important developments have enabled Tata Communications to reinforce its position as a best-of-breed strategic partner for businesses looking to innovate and achieve sustainable growth.
Sumeet Walia

Sumeet Walia

Chief Sales and Marketing Officer, Tata Communications

Quote At Tata Communications, we have built a dedicated organization that constantly looks at innovation to stay ahead of the ever-changing digital environment. It is with this aim that we shifted our strategy towards our Growth and Innovation services.

Disclaimer: IZO™ Cloud is now Tata Communications Vayu Cloud.

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