The reality of cloud computing – has it lived up to the hype?

Cloud computing is now a well-established proposition. For many, it is seen as the de facto standard when commissioning new services and applications, an indication of just how extensively cloud services are offered and the maturity of the market. Over the past decade vendors have increased the number of cloud computing propositions they offer and many organisations have adopted some level of cloud computing in their infrastructures.

But has this adoption been as extensive as predicted? Are organisations realising benefits from their use of cloud computing solutions, and are those benefits as significant as the initial hype suggested?

Crucially, private cloud platforms have been seen as the default choice of cloud implementation, allowing a migration to the cloud but without necessarily seeing the benefits of a public solution. Will this default choice change in the future, potentially to public or hybrid cloud solutions? If not, what is preventing organisations from adopting such solutions and capitalising on further benefits as a result?

We decided to find out through independent research, which is outlined further in our press release and summarised in the sections below. To gain access to the full whitepaper, please complete this short contact form.


About the research

Tata Communications commissioned independent technology market research specialist Vanson Bourne to undertake a global research project entitled ‘The reality of cloud computing – has it lived up to the hype?’ 

A total of 1,000 interviews with senior IT decision-makers were undertaken in private organisations with 500 employees or more. Respondents also had to be involved in the procurement and decision-making of their organisation’s digital strategy. Interviews were performed in eight countries: UK, France, Germany, USA, Singapore, Hong Kong, China and India.

Respondents to this research came from a range of industry sectors, including IT; manufacturing and production; financial services; retail, distribution, and transport; and business and professional services.




Key findings

Cloud computing has been widely adopted 
  • 97% of respondents say their organisation has adopted it to some extent
  • 84% of those respondents say that cloud computing is already critical or very important to their organisation
Extent of cloud computing use is predicted to increase
  • An average of 28% of the compute and data storage in respondents’ organisations is in the cloud at the moment
  • This is predicted to rise to 43% within five years and 58% in ten years
Cloud computing is an organisation-wide movement
  • 68% say that moving to the cloud has involved individuals beyond the IT department…
  • …and 90% say that requests from other departments have influenced the decision to implement the cloud

Cloud computing has resulted in significant benefits being realised
  • Over half of respondents suggest that each possible benefit has been achieved in their organisation, the most likely being increased productivity and better access to data
  • Around 10% had their expectations exceeded for each benefit…
  • …and around a fifth did not expect to see the benefits that they did
  • As a result, 85% say that cloud computing has lived up to the hype…
  • ...and 23% say that the hype has been exceeded

Organisations are being prohibited from further cloud adoption
  • On average only 39% of applications in respondents’ organisations on average are ready to move to the cloud at present
  • 57% have migrated data back in-house from the cloud, primarily due to long-standing concerns around security and data protection
  • As a result of these worries, organisations are primarily relying on using private cloud computing for their future cloud needs...
  • …although 94% say that their organisations would be likely to use hybrid cloud if the connections within the publicly-used internet structure could be made more predictable