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Carrier services overview

1600+

Communications service provider relationships

700

Mobile network operator voice interconnections

15%

Global voice traffic runs on Tata Communications’ network

1 in 7

Worldwide international calls run on our network

32 Bn

Voice minutes carried every year

Navigating complexity in a rapidly evolving carrier landscape

international-carrier-market-evolution

International Carrier Market Evolution

Traffic evolutions, pricing pressures, increasing compliance costs and commercial complexities require carriers to manage wholesale business intelligently while balancing customer expectations of quality, affordability and ubiquity.

Rising Fraud & Security Risks

Rising Fraud & Security Risks

Advanced signalling fraud, grey routes and evolving threat patterns continue to erode trust in telecom services, demanding stronger, always-on protection across global voice and mobility traffic.

Quality of Service Requirements

Divergent Quality of Service Requirements

Consumer usage behaviour changes and proliferation of M2M use cases demand divergent QoS KPIs to be recorded, monitored, and managed across complex and legacy infrastructure services.

Operational Complexities

Operational Complexities

Complex and legacy infrastructure, along with geographically diverse interconnections, demand a high level of complexity management across commercial and technical processes.

Addressing quality, security and scale challenges with future-ready carrier services

Carriers today face rising pressure to maintain profitability, ensure flawless call quality, mitigate escalating fraud, and scale international services seamlessly across the evolving technology spectrum. Tata Communications’ Carrier Services provides a unified, future-ready foundation that strengthens trust in telecom services, enhances global reliability and reach, and enables future-ready capabilities to manage international services spanning voice, mobility and messaging domains.

trusted
Security_Security
Trusted
Security_Security
Trusted
Strong global customers and suppliers relationships enabling retail and enterprise use cases, backed by internationally compliant services aligned with the GLF Code of Conduct.
1200+
global customers & suppliers relationships
20+
years of experience delivering international services
global
GlobalPresence_GlobalReach-2
Global
GlobalPresence_GlobalReach-2
Global
Extensive global reach enables seamless interoperability and service delivery across diverse markets, operators, and regional ecosystems.
400+
operator interconnects worldwide
200+
countries being served and 700+ mobile operators
future-ready
AI&Automation_AI-1
Future-ready
AI&Automation_AI-1
Future-ready
Future-ready infrastructure designed to support scalable, interoperable, and intelligent operations across evolving mobile and roaming environments.
100%
2G-5G roaming lifecycle management
Inter Operable
and intelligent operations

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CS-diagrams-mob_v2

Our Services

  • CarrierVoice CarrierVoice-gray Carrier Voice
  • carrier-mobility carrier-mobility-gray Carrier Mobility
Voice Termination Services
Voice Termination Services (VTS)

Enables seamless international communication by delivering high-quality, secure, regulatory-compliant call termination using intelligent routing at competitive rates.

Voice Access Services
Voice Access Services

Global inbound reach made simple with toll and toll-free access numbers, improving accessibility, user experience and brand presence.

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Voice Value Added Services

Unified voice automation and protection with APIs, real‑time monitoring, and fraud controls for secure, seamless global communication.

Transport Services
Connectivity Services

Delivers secure, seamless and consistent roaming performance using low-latency IPX and signalling, spanning global network reach.

Value added services-new
Value Added Services

Enhances the roaming user experience at scale with advanced roaming conversion, steering, security and analytics capabilities.

Managed Services-new
Managed Services

Creates a scalable international roaming business using inter-operator roaming, testing, clearing and infrastructure-hosting management services.

Explore use cases

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1
Seamless International Roaming

Enable uninterrupted connectivity across borders with optimised agreements and compliance.

2
Retail International Calling

Deliver cost-efficient, high-quality global calling while mitigating fraud and sustaining trust. 

3
Programmable Telecom Channels

Enable programmability for CPaaS, CCaaS, UCaaS and mobility use cases across multiple telecom channels.

4
Strategic Carrier Sourcing

Enable sharp focus on your priority growth areas while leveraging the global operating scale of international carrier services management.

A partner you can trust

Globe

One infrastructure.
No boundaries.

99.9%

API uptime backed by enterprise-grade infrastructure

237+

IPX POPs across the globe to meet you at your preferred locations

24/7

Global assistance from dedicated teams for quick issue resolution.

Trust&Recognition_Trust_1-1

400+

MNO relationships globally

Network_WAN

190+

Countries of operation

Count on us for proven results

Case study

Discover how we connected Clariant’s distributed data centres over the internet and moved their Global Contact Centre Voice to cloud with exceptional satisfaction levels.

Case Study

Discover how Tally Solutions overcame connectivity hurdles like downtime and compliance risks while transitioning to cloud-based services with IZOTM+ Multi Cloud Connect.

CASE STUDY

From improving user experiences to future-proofing cloud access, and assuring compliance, discover how we ensured Noble Resources' network transformation was a success.

CASE STUDY

Breaking connectivity barriers: How Zerodha transformed its network for seamless trading and growth

CASE STUDY

Transforming an insurer's cloud architecture with multi-cloud connect

CASE STUDY

Accelerating automotive de-merger with multi-cloud connect

CASE STUDY

Seamless OMS integration for fintech firm via IZO™ Multi Cloud Connect

CASE STUDY

Semiconductor giant's digital transformation with multi-cloud connect

Our services

Strategic sourcing
Strategic sourcing

Achieve greater efficiency and cost control by partnering with Tata Communications for expert-managed strategic sourcing services.

Fraud Prevention-as-a-Service
Fraud Prevention-as-a-Service

Protect your network and revenue with real-time threat detection and proactive telecom fraud prevention powered by intelligent analytics.

Wholesale voice transport and termination services
Wholesale voice transport and termination services

Ensure seamless global voice connectivity with high-quality, reliable termination backed by one of the world’s leading voice networks.

Mobile messaging exchange
Mobile messaging exchange

Global A2P and P2P messaging with a secure, scalable platform that ensures high delivery rates and smart routing controls.

Voice access services
Voice access services

Expanding range of local number services, toll free numbers and flexible interconnection options, all governed by one unified contract.

Why choose Tata Communications?

Tap into one of the world’s largest, most secure and scalable networks, trusted by global carriers to deliver seamless, reliable voice and data services.

Service levels to suit you

Flexible voice service levels tailored to your business needs

Choose service levels aligned with your unique cost and quality goals, giving you the flexibility to optimise voice performance without compromise.

Scale of operation

Unmatched global scale with 620M+ voice minutes weekly

Tap into one of the world’s largest voice networks, trusted to terminate over 620 million minutes every week with carrier-grade reliability and reach.

Innovation

Secure, smart voice routing with patented fraud protection

Experience Unique Best Value™ routing, patented fraud protection, and next-generation voice services designed to maximise quality and security.

Our latest Resources

Future‑ready carrier mobility for seamless global roaming at scale

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Future‑ready carrier mobility for seamless global roaming at scale

Explore a resilient, intelligent mobility platform powering 2G–5G roaming with secure, hassle-free ...

Elevate roaming intelligence with Roampulse

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Elevate roaming intelligence with Roampulse

Roampulse is our managed mobility solution designed to help carriers optimise roaming, improve ...

5G Roaming in 2024

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5G Roaming in 2024

Understand the current state, future plans, key drivers, and technical requirements for 5G SA ...

Tata Communications International Voice Magazine

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Tata Communications International Voice Magazine

Maximising the value of international voice in service provider and enterprise businesses.

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