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Reliable, scalable & efficient connectivity is crucial to address the ever-growing demand of virtual collaboration among the business-critical applications of Tata Technologies as well as our customers in the New Normal amidst COVID-19. Tata Communications has consistently delivered seamless experience with their services including managed hosting, managed network services globally, meeting the SLAs governed & supported by the dedicated customer success team.

We have been using MPLS, ILL and website hosting services from Tata Communications for more than three years now. During this period, our network performance and user productivity across the business have significantly improved. With minimum or no downtime, we’ve witnessed an increase in business resiliency and protection against disruptions or potential data loss. The hosting solution provides us with the flexibility, scalability, and security that is critical to thrive in this rapidly changing marketplace. Website traffic can fluctuate a lot but with Tata Communications infrastructure we can easily scale up / down to meet these changing requirements. Moreover, we get prompt support from the team whether it is for commissioning a new link for our branch location or upgrading an existing one. Through a single window portal, we can easily access performance reports, check status on support ticket etc. Tata Communications’ team is committed to deliver excellence in customer service which makes us a satisfied and happy customer. We continue to explore new business avenues with Tata Communications by leveraging innovative emerging technologies.

To accelerate Greenlam Industries digital transformation and deliver greater business intelligence, we wanted to rethink our IT strategy and form a roadmap for future so that we could focus on our core expertise and have a partner to take care of our infrastructure without us having to worry about power, space challenges etc. The first step towards this was to outsource our data center services. Tata Communications helped us to migrate our legacy on-premises ERP system from our data center to their data center. Further they also helped us in deploying the ERP system to their managed Cloud environment to achieve greater scalability, flexibility and quicker time to value. This partnership enables us to compete strategically in today’s business environment by easily tapping business ready information and accelerating data-driven decisions. Overall, it’s been a great experience working with Tata Communications whether it is pre-sales or post sales. They have a structured approach and thought process to ensure consistent performance and a great customer experience. They take complete responsibility for our operational performance, thus delivering greater efficiency and supporting our evolving business needs.

Being able to use the Tata Communications Enterprise cloud service means we can store all content centrally, making it simple for our customers to get the latest versions of what they need easily and quickly, while greatly reducing our costs. We use Tata Communications because it offers competitive pricing with a level of coverage that other suppliers can't match. We were happy to renew our contract to recognize its quality of service and the speed with which new orders are fulfilled. A support team that understands the complexities of our business is also much appreciated. Tata Communications hosting means we can distribute content efficiently and cost-effectively. Serving more than 1,200 schools across India, we’re reliant on a robust network and we see availability of 100% per cent. That’s despite power cuts and problems in serving some sites. Also, Tata Communications provides the data security we need. Since taking the VUTM service, we’ve not seen a single outage or data loss caused by a malicious attack.

With the Tata Communications smart professionals migration was really smooth, cyberthreats and downtime risks mitigated enabled us to provide continued customer experience without any disruption.

From a technical and cultural standpoint, as well as for assured security, a cloud solution from Tata Communications came out on top. Equally importantly, the strength of the brand gave us the confidence to move forward.

I would like to thank the entire Tata Communications team for the efforts they are taking to satisfy their end customers especially Sales, Project & Assurance teams are always on their toes & putting customers first!! Keep up the good work.

Our SAP hosting and application support is managed by Tata Communications Ltd since 2015. We are satisfied with the performance of these services; Tata Communications' technical capabilities and professional approach backed with robust customer service.

We have been using network and managed hosting services from Tata Communications to support McDonalds stores stay connected and enable our online delivery business. They have helped us improve the performance of our network and managed infrastructure, enabling better experiences for our customers. They deliver solutions to meet our changing business requirements and make business operations more efficient.