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Static plans and scattered insights slowing field sales down?

Field sales performance is constrained by static route plans, fragmented account context, inconsistent selling decisions, delayed offer checks, and manual visit captures.

Route planning

Which accounts should I call on today?

Reps often work from static route lists or personal judgement, making it difficult to prioritise accounts based on target gaps, opportunity size, and sales potential.

Pre-visit prep

What happened at this account last time?

Order history, assortment gaps, previous conversations, and open commitments sit across systems, leaving reps to piece together account context before every visit.

The pitch

What should I actually lead with?

Without contextual recommendations, reps rely on memory and experience to decide what to pitch, resulting in inconsistent cross-sell, assortment, and sales opportunities.

Offer and objection

What can I offer if the client pushes back?

Promotions, pricing, credit, and eligibility often sit across separate systems, making it difficult for reps to respond confidently to objections in the moment.

Visit capture

Did I capture everything accurately from that visit?

Visit notes, commitments, and next steps are often captured inconsistently and hours later, leaving CRM records outdated and reducing visibility into follow-up and performance.

Get reps closer to the deal with Commotion Field Sales Copilot

Commotion Voice AI, Context Graph, and AI Workers turn field sales from a memory-driven process into a connected, context-aware selling workflow across route planning, account preparation, recommendations, offers, visit capture, and follow-up.

Voice AI guides the rep

Natural, context-aware guidance before and during every visit

Voice AI acts as the rep engagement layer, delivering account history, order gaps, offers, credit position, coaching, and recommended actions through natural, hands-free interactions before and during each customer visit.

Context Graph grounds every decision

Shared enterprise context behind every sales recommendation

The Context Graph connects accounts, contacts, orders, assortment gaps, offers, credit, interactions, and commitments, giving every recommendation a connected view of the account and the context behind it.

AI Workers handle the work

Orchestration and execution across field sales workflows

AI Workers prioritise accounts, plan next actions, capture visit outcomes, update enterprise systems, trigger follow-ups, and coordinate sales workflows with governance, auditability, and human checkpoints built in.

Capabilities that deliver measurable value

<250ms

end-to-end latency with speech-to-speech Voice AI model

500+

enterprise integrations across CRM, ERP, ITSM, and HRIS

Omnichannel orchestration

enabling seamless journeys across voice, text, and digital touchpoints.

200+

pre-built AI Worker templates ready to deploy

Enterprise-ready

Compliant with GDPR, HIPAA, RBI, DPDP, and more. Flexible deployment options. 

Multi-agentic

collaboration framework

40+

global languages supported

From route planning to smarter field execution

Commotion Voice AI and AI Workers help enterprises turn field selling into a connected, context-aware revenue workflow, helping reps prioritise accounts, prepare better, sell with confidence, and capture details from every visit.

Route Planning

AI Workers rank accounts by target gaps, opportunity size, visit priority, and sales potential, helping reps focus each day on the accounts that matter most.

Pre-Visit Briefing

Voice AI gives reps an interactive briefing on account history, order gaps, prior commitments, open issues, and recommended priorities before each visit.

Recommendations

Voice AI surfaces the right products, assortment gaps, and next-best actions using account context, helping reps know what to lead with, why it’s beneficial for the retailer and probable queries the rep might be asked.

Offer and Eligibility

Voice AI surfaces relevant promotions, credit position, pricing, and eligibility in the moment, helping reps respond confidently to questions and objections.

Capture and Coaching

The rep speaks naturally while AI Workers structure visit notes, update systems of record, trigger follow-ups, and enrich context for the next interaction.

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Field sales copilot use cases across industries

Voice AI and AI Workers orchestrate industry-specific field sales workflows, combining enterprise context and execution to help reps prioritise accounts, sell with confidence, and capture every interaction detail.

Consumer Goods
Industrial Distribution
Medical Sales Reps
Software and Technology
Automotive
Banking and Insurance
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Improve coverage and capture more orders

Guide sales reps with route priorities, store context, offer eligibility, assortment gaps, and order capture to improve coverage and execution across outlets.

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Prioritise dealers and close assortment gaps

Guide reps on dealer coverage, assortment gaps, credit position, and quote opportunities so every visit starts with clear priorities and next actions.

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Plan smarter visits and improve field execution efficiency

Support field teams with call planning, account context, detailing guidance, sample compliance, and structured capture of every HCP interaction.

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Prepare every rep with the next best action

Equip sellers with account history, opportunity context, deal coaching, and next-best actions to improve their pitch and move opportunities forward.

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Equip dealers to convert more showroom visits

Give dealer teams context on customer interest, exchange, finance, offers, and test-drive needs to guide conversations and improve sales follow-through.

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Turn every branch interaction into an opportunity

Help branch and field teams identify cross-sell opportunities, renewal needs, and next-best actions using customer context and timely sales prompts.

Business impact

Help field teams improve sales productivity, account coverage, order value, and execution consistency with contextual guidance, smarter prioritisation, and automated visit capture.

 18%

Increase in average order value with contextual assortment and cross-sell recommendations

22%

Improvement in productive calls per rep with smarter route planning and account prioritisation

28%

Higher promotion effectiveness with real-time offer eligibility and contextual selling guidance

35%

Improvement in visit capture completeness with voice-led capture and automated system updates

25%

Faster ramp-up for new sales reps with consistent account context, recommendations, and coaching

20%

Reduction in performance variance with best-practice guidance available across the field sales force

Why Commotion?

An operating layer for connected, context-aware field execution.

Why Commotion?

An operating layer for connected, context-aware field execution.

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AI Operating System (OS)

  • Connects context, systems, workflows, and actions into one execution layer for route planning, account preparation, recommendations, capture, and follow-up.

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Context graph

  • Creates shared enterprise context by connecting accounts, contacts, orders, assortment gaps, offers, credit, interactions, and commitments.

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One trusted partner

  • Brings together the platform, integrations, infrastructure, managed services, and support required to deploy and scale AI-powered field sales workflows.

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Our latest resources

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Analyst Recognition

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Juniper Research has ranked Tata Communications as an established leader in its Conversational AI Competitor Leaderboard 2026.

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