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Launch the transformation with hybrid cloud

Borderless growth, higher productivity and enhanced user experiences – enterprises know the benefits that hybrid cloud can bring. Yet it can be challenging to switch to hybrid and give up the control of a private infrastructure.

Tata Communications Microsoft AzureTM Managed Service enables your enterprise to move over to hybrid with confidence.

The cloud challenges

The cloud is driving digital transformation, but IT is becoming a stress point. With little visibility and control, plus a lack of end-to-end service level agreements, it’s no wonder enterprises are holding back from cloud.

Tata Communications’ Cloud Migration Framework

We empowers enterprises to analyse, architect, migrate, optimise and manage a broad range of applications to the digital infrastructure, and we intend to become a consulting and migration service provider for them.

We provide a planned approach to move, operate and innovate on cloud.

The hybrid solution

Now Tata Communications have joined forces with Microsoft Azure to offer an innovative hybrid solution. Tata Communications Microsoft Azure Managed Service gives you unprecedented visibility and control, while improving resource efficiency.

Our complete, end-to-end service covers design, build, migration, deployment, monitoring and management of the enterprise hybrid cloud.

Take total control

  • Complete control of your IT estate with a single pane of glass
  • True global reach that offers reliable and secure connectivity
  • Pre-defined SLAs for critical and non-critical applications
  • The support of 300+ skilled professionals
  • Consolidated billing and invoicing

Gain competitive edge with hybrid cloud

  • Use the cloud more efficiently and optimise resources
  • Reduce time to market with application templates
  • Relieve the strain on internal talent
  • Stay future-proof with constantly updated technology.

Use cases

Private – public cloud deployment

Integrated, managed and secure hybrid clouds with a private instance hosted on Tata Communications IZOTM Private Cloud and public instances on Microsoft Azure seamlessly connected through IZOTM Private Connect and ExpressRoute.

Disaster recovery site on Microsoft™ Azure

Enterprises can deploy workloads on Microsoft Azure which acts as a secondary disaster recovery site managed by Tata Communications.

Manage hosting – public cloud deployment

Enterprises looking for an end-to-end IT infrastructure management provider to host proprietary solutions like SAP HANA, IBM Power systems in a dedicated infrastructure and cloud ready workloads on Microsoft Azure.

Service Plans


Service Sub-Cat Description Scope
Cloud Managed Services- Support covers managing your cloud setup including native cloud security, backups and DR. Mullti-Cloud
24*7 Support Helpdesk
24*7 E-mail and Phone Access
24*7 Monitoring of Public Cloud Systems
DNS and Web Traffic Monitoring
Real-time notifications and Alarms
Incident Management
Change and Release Management
Backup Management
MIs/VMs Management
Basic Patch Management
Security and
Access Management (Users, Groups, ACLs, Servers)
Perimeter Support (Firewall, VPNs etc.)
WAF Management and Support
Anti-virus Management and Support
Continuous Deployment Automation
SLA and
Response Time
Uptime SLA 99.95%
Response Time < 15 mins
Resolution Time1 < 4 hours
Reporting and
Review Meetings
Monthly Health Report
Monthly Performance Review
Quarterly Business Review


Want to delve deeper into how Tata Communications can help your business thrive? Find out how with our in-depth advice and guides.


Launch your transformation with IZO™ Hybrid Cloud