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Why global voice gets complicated fast and expensive faster

Fragmented global voice

Fragmented global voice estates slow teams and inflate cost

Legacy contracts, multiple carriers, local PBXs, and SBCs create disconnected call paths. Routing, billing, and support vary by region - driving cost, delays, and confusion.

Hybrid work exposes cracks in enterprise calling

Hybrid work exposes cracks in enterprise calling

Remote and office users expect the same calling experience everywhere, but PSTN access, numbers, devices, and policies often break consistency across locations and networks.

Compliance and CLI complexity grow country by country

Compliance and CLI complexity grow country by country

Emergency services, local regulations, and CLI delivery differ by market. Keeping enterprise voice compliant demands expert coverage, constant updates, and regional monitoring.

Fraud and quality risks

Fraud and quality risks hide inside the call path

Without proactive controls, enterprises face toll fraud, QoS variability, and limited visibility into call performance - leaving risks undiscovered until users feel the impact.

Voice chaos quietly

Voice chaos quietly derails real work

Employees switch apps, manage multiple numbers, and fight spam and voicemails just to stay reachable and productive.

Operational voice overhead

Operational voice overhead drains scarce IT resources

Provisioning users, managing devices, driving adoption, and supporting multiple platforms consumes IT capacity - turning voice into a daily burden instead of a strategic asset.

The smarter path to future-ready enterprise collaboration

Combine Google’s AI-powered calling experience with Tata Communications’ global PSTN and managed services. Modernise voice today while keeping existing carriers via SIP Link and plan your transition to cloud-native connectivity at your own pace.

unified cloud voice communication
Unified cloud voice experience
One business number per user, accessible on web, mobile, desk phones
Native calling inside Google Workspace
Built‑in features: voicemail & call transcription, IVR, ring groups, call queues, call delegation, recording, spam filtering
AI-enabled productivity without complexity
Global PSTN & connectivity by Tata Communications
Global PSTN & connectivity by Tata Communications
Global cloud numbers and PSTN replacement where available
SIP Link for integrating existing carriers and numbers
Managed SBC (on‑prem or cloud)
Support for regulated and complex geographies
High‑quality, resilient global voice routing
Centralised admin & device management
Centralised admin & device management
Workspace Admin Console for users, numbers, and policies
Zero‑touch provisioning for certified desk phones
Consistent call handling across users, teams, and locations
Service automation & managed services
Service automation & managed services
End‑to‑end lifecycle: onboarding, migration, provisioning, monitoring
Self‑service portals and APIs for ordering, reporting, billing, and insights
Proactive monitoring, fraud management, and quality analytics
Single partner accountability for voice, connectivity, and operations

A unified, intelligent platform for cloud-native communication

Deployment-model​-integrated-preferred-desktop
Deployment-model​-integrated-preferred-mob

Built for leaders defining the future of enterprise work

CIOs

CIOs

IT

IT Directors

Procurement-Operations-teams

Procurement and Operations teams

Network_SoftwareDefinedNetwork

Network/Voice Architects

Explore use cases

asset-tracking-&-monitoring
1
Legacy PBX modernisation
  • Reduce cost and complexity without disruption
  • Keep existing numbers and carriers using SIP Link
  • Move users to cloud voice incrementally
  • Simplify management and user experience
2
Global Workspace standardisation
  • One collaboration and voice platform globally
  • Google Voice integrated natively into Workspace
  • Tata Communications delivers regional PSTN coverage
  • Consistent call experience across countries
3
Hybrid workforce enablement
  • Enable “work from anywhere” without compromise
  • One number per user, any device
  • AI‑powered productivity features
  • Reduced dependency on desk phones and offices
4
Rapid expansion or new markets
  • Scale fast without building infrastructure
  • Cloud numbers and global voice rollout
  • Centralised provisioning and automation
  • Minimal on‑site dependencies
5
Vendor consolidation
  • Fewer partners, clearer accountability
  • Single solution covering licenses, connectivity, infrastructure, and operations
  • End‑to‑end managed UCaaS model
  • Predictable cost and governance

A single partner for cloud voice and service automation

AI&Automation_AI

Built‑in intelligence

Google AI enhances every call with features like voicemail and call transcription, spam filtering, noise suppression, call routing, and automated assistants.

GlobalPresence_GlobalReach

Global reach

Get global PSTN connectivity, cloud numbers, and SIP integration, allowing enterprises to support users across countries while maintaining a consistent experience.

Migration

Flexible migration

Keep existing carriers and phone numbers using SIP Link, or adopt a fully cloud-based model where available, without business disruption. 

Our pricing plans

Essential-1

Essential

Pay-as-you-go or domestic bundles

tick mark 1 local number

tick mark Emergency calling in most countries

tick mark Inbound & outbound calling plans available

Standard-1

Managed

Pay-as-you-go or domestic bundles

tick mark Managed Services : Day1(Initial Installation and Configuration) + Day2 (In-Life Management)

tick mark Google SIP Link/Google Voice Licenses

tick mark 1 local number

tick mark Emergency calling in most countries

tick mark Inbound & outbound calling plans available

Collaboration that keeps pace with growth

Globe

400+

global destinations 

700+

mobile operator interconnections

Collaboration_CallCentre

32Bn

annual voice minutes

Trust&Recognition_Trust

1600+

service provider relationships 

Why choose Tata Communications?

Why choose Tata Communications?

GlobalCoverage _1

Global coverage & compliance

  • PSTN replacement/cloud numbers across 58+ countries; CLI & emergency services aligned to local regulation

FraudMitigation_1

Fraud mitigation & quality

  • Blocking millions of fraud attempts monthly; QoS analytics (MOS, ASR, jitter, packet loss) 

AI&Automation_Automation

Automation & self‑service

  • Automated ordering, billing, provisioning, and user management

CommunicationPlatforms_UCaaS

Device & platform expertise

  • Lifecycle management for leading OEMs; cross‑platform support for Google, Microsoft, Cisco, Zoom, etc.

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