- Seamless transition to cloud with minimal risk
- Advanced Intelligent Collaboration Monitoring for proactive issue resolution
- Cloud video interoperability for cross-platform collaboration
- Global coverage backed by best-in-class fraud management
- Empowering users with a single-pane-of-glass platform for monitoring, analytics, reporting, troubleshooting, automation, and self-care
- A regulatory-compliant solution with over a decade of deployment experience in highly regulated markets
Enabling seamless collaboration for leading brands
Explore our solutions
Operator Connect for Microsoft Teams
Unlock full phone system capabilities with seamless global coverage. Leverage existing operator contacts and benefit from reduced costs, full-spectrum management, and reliable support.
Direct Routing for Microsoft Teams
Get your conferencing solutions on one robust collaboration platform for improved efficiency, enhanced interoperability, and full phone system capabilities for Microsoft Teams and Office 365 on a global scale.
Microsoft Teams Rooms
Employ a comprehensive collaboration endpoint and device management solution, offering centralised control, proactive monitoring, and seamless updates for Microsoft Teams Rooms devices, all with 24/7 global support and enhanced security.
Your complete Microsoft Teams partner
Telephony
Your full-service partner for Microsoft Teams telephony and the sole provider of Operator Connect for both India and global markets.
Microsoft 365
We bring you the best of Microsoft, from licensing to legacy transformation and change management, all in one platter.
Copilot AI
We help you unlock enterprise-grade Copilot use cases and support you every step of the way with professional services available 24/7.
Microsoft Teams Room
Global Partnership and Managed experience in envisioning existing infrastructure, enabling hardware requirements, deployment and onboarding, driving usage and adoption, and providing holistic Support
Test-drive Microsoft Teams for 30 days
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No cost, no risk production pilot.
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Supports any number of users, spread globally.
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Can scale seamlessly to full production.
Explore use cases
1
Empower your teams to delight customers, in every interaction
Agents collaborate in real-time within Teams, sharing knowledge and resolving issues faster. Centralised resources eliminate app-switching, boosting productivity.
2
Streamline teamwork with built-in task tracking
Organise and track tasks, team members, and timelines, right within Microsoft Teams. Stay on top of meetings, scheduling, conference calls and more, for seamless project management.
3
Connect and interact with your customers and partners, seamlessly
Set up secure collaboration with clients in Microsoft Teams. Share docs, connect instantly, and manage permissions your way, with Guest and External access.
4
Deploy smart meeting rooms
Enhance hybrid meeting equity and productivity by integrating endpoints and devices tailored to room sizes, and achieve employee productivity gains.
Count on us for proven results
CASE STUDY
Tata Communications empowered Ricoh Europe with cloud-first unified communications and collaboration, enabling 30% cost savings and enhanced employee experience.
CASE STUDY
Baker & Baker transformed employee experiences while saving 65% in cost, achieving significant productivity gains, and streamlining collaboration across the organisation.
CASE STUDY
Zebra Technologies experienced seamless migration, streamlined collaboration, simplified Microsoft Teams integration, and 25% cost savings.
Tata Communications with their world-class solutions which include GVPN, ILL, IZO™ Private Connect, and Microsoft Teams DR helped us transition smoothly to an improved network. Apart from this, since all these services came from a single vendor it eliminated the chaos that we faced earlier and with a well-defined SLA it became easier to manage and maintain our networks which has resulted in a 100% uptime.
In contrast to other global suppliers, Tata Communications showed a willingness from the start to act collaboratively. They accepted the idea of working with us on a Microsoft Teams proof of concept, which was then developed into a full-size solution. Others weren’t prepared to consider that sensible risk mitigation approach.
A partner you can trust
GLF Code of Conduct against Fraud Compliance Certified
2024
Everest Group UCC PEAK Matrix Leader
2024
UC Awards Best UCaaS Provider Multinational
2024
Frost & Sullivan Unified Communications Service Provider of the Year
2023
Frost & Sullivan 2022 and 2023 Global Session Initiation Protocol Connect Technology Innovation Leadership Award
2023
Capabilities powering global collaboration
99.99%
uptime via 18 regional voice POPs
32Bn
Voice minutes annually
4Mn
fraud call attempts blocked per month
400K+
global installations completed
No. 1
international voice carrier
40%
typical savings than traditional telephony
Why choose Tata Communications?
Why choose Tata Communications?
Global Microsoft Gold Partnership
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- Leading Microsoft Partner, delivering a fully managed, fully owned, end-to-end Microsoft Teams solution
- 1 of 5 Microsoft partners authorised to enable Direct Routing for Microsoft Teams voice
- Amongst the top 3 Partners globally for Microsoft Operator Connect and only Global partner in India
Comprehensive platform capabilities
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- Extensive Microsoft Teams portfolio, covering voice, video, devices, and collaboration
- Leverage the combined global scale of Microsoft and our Tier-1 infrastructure
Proven track record
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- Trusted by 350+ enterprise customers across industries
- Successfully deployed across 3000+ sites worldwide
- Supported by 4000+ certified experts operating from five global service contact centres
- Expertise spans voice, video, Microsoft CCNA, and SIP, ensuring seamless communications
- Built on the carrier-grade foundation of Tata Communications’ Cloud voice service for superior call quality and resilience
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Our Managed Services advantage
An iconic partnership, for exceptional collaboration
Two industry giants, Tata Communications and Microsoft, join forces to redefine how the world works. Together, we deliver a seamless, secure, and scalable Microsoft Teams experience that transforms enterprise collaboration, globally.
Raise the bar for CX and EX with a future-ready all-in-one suite
Fuel growth with connected experiences for customers and employees.
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