Awards:
Our Latest Accolades

Tata Communications has been recognised as a GLF (Global Leaders’ Forum) compliant carrier in voice fraud prevention for the sixth consecutive year, reinforcing our continued commitment to protecting the global voice ecosystem and delivering secure, reliable voice services.

This year’s recognition included an extensive peer review by international Tier 1 carrier customers, further validating the strength of our fraud prevention practices. With 24/7 traffic surveillance, established fraud detection and blocking processes, and customisable controls, we continuously strengthen the resilience of our global voice network.

Over the past 12 months, Tata Communications has blocked more than 2.5 billion spam and fraudulent call attempts, with an estimated $250 million+ in value protected from fraud.

This recognition strengthens Tata Communications’ position as a trusted partner for enterprises and service providers looking to protect their voice ecosystems against evolving fraud and spam threats.

Leading online media and news website Technology Marketing Corporation (TMC) recognised Commotion for AI-powered customer experience that turns conversations into completed outcomes.

TMC has named Tata Communications Commotion a 2026 Customer Experience Innovation Award winner, recognising companies that set the standard for exceptional customer experiences across every channel. The win recognises Commotion's ability to enhance customer engagement through intelligent automation, deep personalisation, natural language understanding, and seamless integration across enterprise systems, turning customer conversations into completed outcomes.

Key highlights

• Recognised for CX innovation. Honoured at the 2026 Customer Experience Innovation Awards, which celebrate best-in-class customer experiences across all channels.
• Conversations that complete the task. Natural Voice AI and AI Workers that act across enterprise systems, moving customers from queries to resolution.
• One connected platform. AI agents, communication channels and enterprise systems working together on a single AI Operating System.

Tata Communications Commotion has won Best Conversational Tool at the ET MarTech+ Awards, that honor and felicitate the commendable work done in the Marketing Technology space. The win recognises Commotion’s ability to enhance customer engagement through intelligent automation, deep personalisation, natural language understanding, and seamless integration across enterprise systems, turning customer conversations into completed outcomes.

Key highlights

• Recognised for conversational excellence. Named Best Chat/Conversational Bot/Tool at the MarTech+ Awards 2026, hosted by Economic Times BrandEquity.
• Product innovation. A patent-pending, speech-to-speech AI model that delivers human-like conversation at ultra-low latency across 40+ languages, going beyond scripted responses to genuine understanding and end-mile execution.
• Personalised, integrated, and action-oriented. Deep integration with 100s of enterprise systems allows deployment in days, not months, without a rip-and-replace of the existing martech ecosystem.

This award recognises Tata Communications' leadership in redefining Carrier Ethernet services through advanced automation, enhanced scalability, service innovation, and operational excellence. As enterprises accelerate their adoption of cloud and AI technologies, Tata Communications continues to deliver agile, resilient, and high-performance connectivity solutions that help customers innovate, scale, and succeed globally.