OUR INTEGRATED APPROACH

The Report provides a succinct account of our performance from a broad perspective, and our value creation process in the short, medium and long term. It demonstrates how we create and retain stakeholder value through the intervention of various capitals that we deploy. The Report takes a forward-looking approach and also elaborates on the opportunities and challenges faced by us.

Forward looking statement

Certain statements in this Report regarding our business operations may constitute forward-looking statements. These include all statements other than statements of historical facts, including those regarding the financial position, business strategy, management plans and objectives for future operations. Forward-looking statements can be identified by words such as ‘believes’, ‘estimates’, ‘anticipates’, ‘expects’, ‘intends’, ‘may’, ‘will’, ‘plans’, ‘outlook’ and other words of similar meaning in connection with a discussion of future operating or financial performance. Forward-looking statements are necessarily dependent on assumptions, data or methods that may be incorrect or imprecise and that may be incapable of being realised and as such, are not intended to be a guarantee of future results, but constitute our current expectations based on reasonable assumptions. Actual results could differ materially from those projected in any forward-looking statements due to various events, risks, uncertainties and other factors. We neither assume any obligation nor intend to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Our reporting framework

Our Integrated Annual Report is based on the framework and guiding principles established by the International Integrated Reporting Council (‘IIRC’) and reflects how we integrate sustainability into the management of our businesses, creating value for our customers and other stakeholders. Tata Communications also prepares a separate Sustainable Development Report as per GRI Standards - Core option.

In addition, the financial and statutory sections comply with the requirements of:

  • The Companies Act, 2013
  • Indian Accounting Standards
  • The Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015.
  • Secretarial Standards

Our approach

The Integrated Report follows an integrated thinking approach, aligning our strategies to our overarching vision, linking material information and providing an outlook on the future. The Report focuses on priority topics for telling the story of our transformation, and presenting the objectives we have pursued over the last few years and our recent key achievements.

Reporting period

This Report contains a full year’s data from April 1, 2022 to March 31, 2023. However, some sections represent facts and figures of previous years to provide a comprehensive view to the readers and especially any stakeholder who is impacted by Tata Communications’ operations, such as our customers, employees, investors and other stakeholders.

Reporting scope and boundary

The information given in this Integrated Annual Report covers Tata Communications’ global operations. Information on our subsidiaries and associates has been disclosed wherever relevant. This holistic report showcases Tata Communications’ shared value creation journey through the reporting year. Any applicable exclusions are provided in respective sections.

Assurance

The facts and figures mentioned in the report have been audited by an independent agency as well as reviewed by the Board of Directors and the Management. Key performance indicators (non-financial) in the Integrated Annual Report section have been independently assured by DNV Business Assurance India Private Limited and the Assurance certificate can be accessed at www. tatacommunications.com/investors/ results/. Further, the statutory auditors, S. R. Batliboi & Associates LLP have provided assurance on the financial statements and the ‘Independent Auditor’s Report’ has been duly incorporated as a part of this report.

Feedback

We encourage our stakeholders to communicate their feedback or concerns to our Corporate Secretarial team at

investor.relations@tatacommunications.com.

Queries related to ESG and Sustainability may be sent to

EOHS@tatacommunications.com

Our Stakeholders

Customers

Employees

Regulatory and Industry Bodies

Media and Analysts

Investors and Shareholders

Communities

Suppliers and Business Partners

Our six capitals

Integrated reporting recognises six capitals that businesses use and transform. The idea is that we need more than just the financial capital to create long-term value. Throughout this Report, capital icons are presented when we use them in our value creation process.

Financial Capital

Funds available to Tata Communications which are deployed to create stakeholder value

Manufactured and Intellectual Capital

Our digital infrastructure assets, systems and processes - a digital fabric capabilities

Human Capital

Our talent pool

Social and Relationship Capital

Our partnerships, networks and communities that we serve

Natural Capital

Earth’s resources