Tata Communications New World Blog

Gaurav Anand

Vice President and Global Head, Customer Interaction Suite, Tata Communications. Director of the Board, Tata Communications America
Gaurav Anand is the Global Head of the Customer Interaction Suite (CIS) Business Unit at Tata Communications. With over two decades of global experience, he leads the design and deployment of enterprise customer experience solutions through Tata Communications Kaleyra – which integrates CPaaS, CCaaS, and AI-powered CX platforms to drive exceptional customer interactions through a single unified layer. Gaurav has previously led global alliances and the hyperscalers strategy at Tata Communications. With experience across sales, business development, and commercial operations, Gaurav is a proven leader having built and led high-performing teams. Gaurav is also a Director of the Board at Tata Communications America.