Tata Communications Vayu Cloud SLA
Discover detailed pricing, service tiers, configuration options, SLA commitments, and support information for Tata Communications’ Vayu Cloud Solutions
Key takeaway
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Configuration options
Overview of customisable service configurations based on operating systems, memory, virtual CPUs, and storage requirements.
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Service availability and SLA credits
Defined Service Level Targets (99.5% to 99.9%) and corresponding credit structure based on service downtime durations.
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Support and escalation matrix
Contact points and severity-based response commitments to ensure timely issue resolution.
