Business impact
in action
Reductions
in call costs across organisation
Full interoperability
for direct PBX trunking
Five 9s'
uptime: less than 1 hour/year downtime
The Challenges
Needed to control high communication costs to offshore locations, manage disparate SIP trunking solutions, and standardise telecommunications during expansion.
The Solution
Tata Communications implemented Global SIP Connect, a managed worldwide SIP trunking service connecting locations in India with a parallel voice infrastructure.
The Result
Reduced operational costs, created a unified communication platform, and enabled seamless employee connectivity across multiple locations.
To resolve real-life issues, our teams need to coordinate and communicate effectively. For this we require a highly reliable, resilient and cost-effective corporate voice solution. It’s previously been quite expensive as it’s often meant international calls – especially for customers wishing to reach us after business hours.