Skip to main content

Connected Workforce

Customer Testimonial | Evalueserve Appreciated the Process of UCaaS and DRaaS Implementation

In this video, Mr. Deepak Batra, Country Head - India, Evalueserve, tells us how unified communication has led them through their digital transformation journey. Learn how Tata Communications' unified communications as a service and Cloud Hosting have been their growth partner in delivering improved customer experience. Tata Communication Unified Communication Platform has helped their International businesses manage arduous and complex global communications processes. Tata Communications is gratified to host its Global SIP Connect solution- a Ucaas solution in the form of a centralized SIP trunk from a single, expert vendor to help Evalueserve. Disaster Recovery as s Service (DRaaS) services allowed them to sync all the data and all critical applications on the cloud, and it also helped us assure the clients that their data is stored with the right firewalls and best-in-class standards. DRaaS migration was also a smooth operation as there was no data loss and zero production time loss. They also didn't face any disruptions in critical services during migration. This Ucaas solution integrates with various platforms and extends some exclusive features, including better call routing, greater resilience, and cost-effectiveness. Tata Communications' broadening reach and a better understanding of the collaboration tools have enabled us to develop this revolutionary tool that enterprises can utilize to achieve seamless international communication. With the implementation of the Unified Communications solution, Evalueserve witnessed a 450% increase in productivity among employees. After implementing UC solutions and DRaaS in India, Evalueserve is willing to implement this solution in Chile, China, the US, Romania, and other countries. Get your global communications streamlined today with Tata Communications' Global SIP Connect! Subscribe to our channel to get the latest updates: #Unified Communications #What is Unified Communications? #What is UCaaS?