Grofers & Tata Communications Kaleyra
Discover how Grofers, a leading online grocery delivery service, achieved seamless customer communication and scaled up campaigns with Tata Communications Kaleyra's SMS solutions.
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Grofers, a leading Indian online grocery delivery service, leveraged Tata Communications Kaleyra's SMS suite, achieving substantial returns. This case study showcases how Grofers effectively uses SMS communication for various scenarios, including order status updates, shipping details, and promotional activities, resulting in higher ROIs compared to other digital channels.