Kaleyra Managed Services for Webex: Transforming employee experience
Key takeaway
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Solution
In partnership with Cisco, Kaleyra Managed Services unifies communication across borders. It provides global voice coverage, standardised user experience, and secure access to collaboration tools, anywhere in the world.
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Features
The solution offers end-to-end managed services including assessment, migration, and intelligent operations. It ensures regulatory compliance, robust security, 99.99% uptime, and proactive monitoring through Tata Communications' 4,000+ experts across five global contact centres.
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Value
With centralised communication management and cloud-based scalability, businesses reduce costs, enhance employee experience, and drive productivity. Tata Communications’ industry leadership and proven expertise—handling 32 billion voice minutes annually and managing 26% of global internet routes, ensures dependable, future-ready collaboration.
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Applications
Ideal for global enterprises embracing hybrid work, Kaleyra Managed Services for Webex is successfully deployed across industries including aviation, finance, and manufacturing. It enables secure, standardised communication infrastructure to support digital transformation and business growth.
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