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Customer success stories

NDTV talks about how Tata Communications has consistently stood by their side as a highly dependable partner

Driving Digital Transformation: Uno Minda Group’s Journey with Tata Communications

Shriram Capital experiences improved connectivity and low downtime with Tata Communications

Tata Communications helped Altisource transition seamlessly to an improved network

Shriram Capital Limited

V Sendil Kumar
Chief Technology Officer

Shriram Capital Limited is the holding company for the Shriram Group, which primarily provide financial and insurance services. As the largest retail finance company, we are further expanding our digitalisation and application modernisation.For over a decade, Tata Communications has been a trusted partner, providing ILL, Point to Point, and MPLS solutions to our majority of locations across the country. We have experienced low downtime and improved connectivity between our data centres and disaster recovery sites since our association with them. As the organisation expands its digitalisation, we look forward to this partnership with them for their expertise in digital transformation, Cloud, and IT security services. We would like to express our gratitude for their support and hope that our future associations are equally successful.

Infinite Computer Solutions India Limited

Charles Darvin
Vice President

The Relationship between Infinite Computer Solutions and Tata Communications goes way back, and it has been strong ever since. We turned to Tata Communications to resolve our network issues. Tata Communications assessed our requirements and from their vast portfolio of solutions provided us with a set of solutions which include ILL, MS Teams and CISCO Webex Solution. After shifting to the solutions provided by Tata Communications, we have experienced a much better performance and output. The customer support provided by Tata Communications is a master stroke, their issue resolving capabilities are far better than other vendors in the market and they make sure that the customer gets an immediate update along with a complete root cause analysis as soon as the issue is resolved. Apart from the variety of exceptional solutions I would also recommend Tata Communications for their customer support team which is extremely professional and super-fast in attending and resolving your issues. I thank them for their service and wish them luck for the successful journey ahead. - Charles Darvin, Vice President, Infinite Computer Solutions India Limited.

Altisource

Sanjib Prusty
Vice President-IT Infrastructure and Operations

Prior to our association with Tata Communications, we were using unmanaged network solutions offered by multiple vendors from all over the world without proper SLA aligned with our business requirement. This made the situation chaotic when it came to managing and maintaining our networks, which in turn resulted in longer downtime and created difficulty in utilising the full potential of our services. We realised that we urgently needed a complete network transformation and that is when we turned to Tata Communications for their expertise. Tata Communications with their world-class solutions which include GVPN, ILL, IZO™ Private Connect, and MS Teams DR helped us transition smoothly to an improved network. Apart from this, since all these services came from a single vendor it eliminated the chaos that we faced earlier and with a well-defined SLA it became easier to manage and maintain our networks which has resulted in a 100% uptime. Tata Communications has also provided us with a dedicated customer service team which is available whenever we are in need and helps us resolve our issues at a lightning speed. The Leadership at Tata Communications is also very accessible, and this adds-on bonus points to an already excellent service. I would vouch for Tata Communications over any other service provider any day and I would strongly recommend anyone and everyone who wishes for a best-in-class network transformation to partner with Tata Communications. - Sanjib Prusty, Vice President-IT Infrastructure and Operations, Altisource.

Archroma

Ivan Moronta
Global Telecommunications Manager

We are a specialty chemicals company committed to innovation, quality, service, cost-efficiency, and sustainability. We have our presence in 31 countries with 25 production sites and, for over three years now, Tata Communications has been our sole provider across the globe for Internet Access Services, covering these production sites as well as our IT Offices. Their MPLS and IZO™ Internet WAN is highly reliable and ensures stability. Adding to this is the exceptional service and support extended to us by their Customer Success Teams. Overall, I’m happy to say that Tata Communications has been a great partner to work with. Ivan Moronta, Global Telecommunications Manager, Archroma.

Exela Technologies India Private Limited

Madhukar Mazire
Director - IT Infra

We are a global leader in automating business processes, and for more than seven years, we've been using Tata Communications Internet Leased Line (ILL) for our location at Navi Mumbai India. Tata Communications has always delivered on their committed SLAs, giving us a speedy 100 Mbps connection with minimal to virtually zero disruptions. Summing up our experience, I am genuinely pleased to express our profound satisfaction with the exceptional service and unwavering support provided by the diligent Tata Communications team.

Wabtec Corporation

Raja Rajendran
Manager

For over four years, we have relied upon Tata Communications' Internet Leased Line (ILL) services, encompassing of 6 links connecting our operations in India and Paris, France. Our experience with Tata Communications has been exceedingly positive, primarily owing to the impressive uptime they consistently offer, averaging around 99.98%. Moreover, the rapid and effective support delivered by their dedicated Customer Success Teams is remarkable. Overall, we are genuinely pleased with the comprehensive services rendered by Tata Communications.

Synopsys (India) Pvt Ltd

Shivananda KB
Sr. Business Analyst

For over five years, we have enjoyed a close partnership with Tata Communications, relying on their National Dedicated Ethernet (NDE) and Internet Leased Line (ILL) services across more than 8 locations in India. We are delighted to express that Tata Communications has consistently delivered on their uptime commitments, which has played a vital role in seamlessly supporting our operations. One aspect we greatly appreciate about Tata Communications is their dedicated Customer Success and Sales teams. These teams have consistently ensured the timely delivery of circuits and provided round-the-clock support. Their Customer Success Teams have consistently resolved any issues promptly. We are truly pleased to have Tata Communications as our preferred primary partners, and we eagerly look forward to expanding our partnership even further with them.

Precisely Software & Data India Pvt. Ltd.

Pawan Kumar
Sr. Network Engineer

We are a leading data integrity company and have relied on Tata Communications' Internet Leased Lines (ILL) services for over 3 years across our locations in India. Tata Communications has consistently demonstrated their dedication to meeting the committed SLA uptimes of 99.95%, ensuring uninterrupted service without any disruptions. I am highly satisfied with the reliable services provided by Tata Communications.

Bunge India Pvt. Ltd.

Arpit Bansal
Sr. Analyst IT Infra

We are a US-based global leader in the agribusiness, food, and ingredients industry. Our partnership with Tata Communications commenced in 2015, and since then, we have relied on their exceptional Internet leased line (ILL) services for two of our locations in India. These services have consistently delivered impressive speeds of 100 Mbps and 200 Mbps, respectively. What sets Tata Communications apart is their unwavering commitment to ensuring uptime reliability, guaranteeing an impressive 99.9% uptime. This reliability has been instrumental in supporting our operations seamlessly. Additionally, we greatly value the outstanding support provided by Tata Communications' customer success teams. Their prompt and efficient assistance has been instrumental in resolving any queries or issues we encounter, allowing us to maintain uninterrupted operations.

NDTV

Kapil Sethi
Vice President - Technology Operations

Our enduring partnership with Tata Communications spans over a decade, and it has been a cornerstone of our success. We've primarily collaborated with Tata Communications for our video solutions, particularly live streaming. Whether it's broadcasting major events like general elections or our daily programming, Tata Communications has consistently stood by our side as a highly dependable partner. One standout feature of Tata Communications' internet leased line connection is the comprehensiveness of their solution and their exceptional customer support. We've never encountered a situation where an urgent matter went unanswered or unattended. Their reliability is nothing short of amazing. We extend our gratitude to Tata Communications for their unwavering support and look forward to continuing our fruitful collaboration. Thank you for being a crucial part of our journey. In the days ahead, we anticipate forging new associations with Tata, leveraging their innovative solutions to meet our evolving business requirements. Tata Communications is well-positioned to address the critical elements of scalability, agility, and security, which are paramount in today's business landscape. We are thoroughly evaluating our partnership with Tata and look forward to a long and fruitful association.

Uno Minda Group

Parna Ghosh
President & Group CIO

Uno Minda Group, one of the largest auto ancillary companies in India and abroad. We've been engaged in a significant digital transformation journey for several years, and we're committed to continuing this transformation in the coming years. This transition has brought forth various challenges, such as user adoption, creating a seamless user experience, modernising applications, and re-engineering our processes. To address these challenges, we've turned to Tata Communications, seeking their expertise in internet leased line connections and future technologies, including IoT services, communication, and cybersecurity. Additionally, we are keen to explore the potential of cloud services in collaboration with Tata Communications soon. We look forward to leveraging the right services and benefits from this ecosystem to enhance our systems.

Mercury Derivatives

Raghvendra Srivastava
Manager, Information Technology

We are a leading UK-based firm specialising in trading exchange-listed derivatives across various asset classes on several international derivative exchanges. For more than a decade, we have relied on Tata Communications' GVPN and Internet access services for our locations in Singapore, India, and the UK. We are delighted with the incredibly secure and high-quality services offered by Tata Communications. Their team demonstrates a strong commitment to swiftly resolving any issues that may arise. Our overall satisfaction with the service and support provided by Tata Communications is exceptional.

L'Oréal

Sachin Bhujbal
Manager IT

We have been associated with Tata Communications since 2016, utilising their Internet Access Services across six locations in India. I am delighted to state that Tata Communications consistently delivers a reliable service with minimal disruptions, offering impressive speeds of 500 Mbps. Overall, I am pleased to say that we are highly satisfied with Tata Communications' service and support.

Why choose Tata Communications?

Performance assured

Performance assured

Power your business with our dedicated 1:1 symmetric bandwidth built on our global IP network.

Reliability assured

Reliability assured

Enjoy uninterrupted business operations with our > 99% uptime guarantee.

Cost efficiency assured

Cost efficiency assured

Leverage our competitive pricing across key bandwidth options and low-cost CPEs.

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