Business impact
in action
The Challenges
- Operating on-premises infrastructure with high upfront capital costs and limited scalability. Technical obsolescence and frequent reinvestment needs.
- Need to comply with stringent data security and regulatory requirements in the travel tech industry.
The Solution
- Comprehensive managed cloud services supported by dedicated Centers of Excellence for proactive issue resolution and operational rigor.
- Full operational ownership of security through Tata Communications’ Security Operations Center (SOC) and SIEM platform, ensuring data protection and compliance.
- Integrated Governance, Risk, and Compliance (GRC) services aligning ITQ’s policies with industry best practices.
The Result
- Achieved scalable, secure, and future-ready cloud infrastructure enabling business agility.
- Reduced operational complexity and capital expenditure by moving to cloud.
- Enhanced data security posture with continuous monitoring and zero security incidents since transition.