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Case Study

Global SIP Connect boosts productivity for a global IT services company

Business impact
in action

8 locations

Connected in India via SIP trunking

4.1/5

MOS voice quality score delivered

130k

employees productivity enhanced

Challenge

The Challenges

Needed to control offshore communication costs while managing multiple vendors with disparate SIP solutions.
Solution

The Solution

Tata Communications deployed Global SIP Connect, creating voice infrastructure linking eight Indian sites with cloud-based NGN integration.
result

The Result

Achieved cost reduction, leveraged existing investments, and enabled simplified communication through a single calling platform.
It’s so easy to reach any of our colleagues. There is no need for international long- distance calls. We can reach an individual on a single number irrespective of the destination location.
IT Company Spokesperson
Not specified
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