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Interaction Analyst Recognitions

InstaCC™ recognised as a 'Leader' in ISG CCaaS Report 2023

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InstaCC™ recognised as a 'Leader' in ISG CCaaS...
Learn why ISG recognises Tata Communications InstaCC™ as a leader in its 2023 CCaaS report, enabling AI-powered customer engagement and seamless CX transformation.

Key takeaway

  • Contact Centre requirements

    Enterprises seek intelligent contact centre platforms that improve customer experiences, reduce costs, and increase agent productivity.

  • Our capabilities

    Tata Communications InstaCC™ integrates AI, automation, and omnichannel engagement to streamline customer interactions. ISG CCaaS Report 2023 recognises Tata Communications InstaCC™ as a 'Leader' in contact centre solutions. Our solutions help enterprises optimise contact centre operations, improve customer satisfaction, and drive digital-first growth.

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InstaCC™ recognised as a 'Leader' in ISG CCaaS...
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