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Interaction Analyst report

The future of hybrid work (IDC spotlight paper)

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The future of hybrid work (IDC spotlight paper)
Explore the evolution of hybrid work, and the role of secure, integrated UC&C solutions in enabling workforce productivity.

Key takeaway

  • Overview

    As hybrid work becomes the norm, enterprises must adopt secure, scalable collaboration platforms that enhance employee experience and business agility.

  • Findings

    IResearch indicates 89% of the UC&C market is driven by cloud collaboration with AI features transforming digital workspaces.

  • Our perspective

    A seamless, secure UCaaS strategy is essential for hybrid work success, integrating voice, video, and messaging with AI-driven insights.

  • Impact

    Integrated UC&C solutions provide enhanced communication, improved employee engagement, and future-proof collaboration capabilities.

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The future of hybrid work (IDC spotlight paper)
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