Ensure always-on availability for superior CX
Our omni-channel cloud contact centre solution Genesys Cloud CXᵀᴹ powered by Tata Communications will enable your customers to reach you at any time, via a method most convenient to them. With global network reach, comprehensive managed services and hyperconnected digital ecosystem, the platform is reliable and deploys with a flexible architecture allowing enterprise applications to be seamlessly connected and enabling AI systems to simplify and enhance all interactions.
Why Choose Tata Communications?
One-stop global partnership solution
Voice & network services
Extensive partner ecosystems
Advanced service delivery
Service assurance and support
Deploy a comprehensive solution, globally.
With the fully managed Genesys Cloud CXᵀᴹ powered by Tata Communications, the first 'Global Platinum' service provider for the platform, you get coverage across 200 countries. End-to-end SLAs covering GSIP, Genesys Cloud CXᵀᴹ platform, MPLS and IZOᵀᴹ Connectivity, ensure you've got all bases covered
One-stop global partnership solution
Deploy a comprehensive solution, globally.
With the fully managed Genesys Cloud CXᵀᴹ powered by Tata Communications, the first 'Global Platinum' service provider for the platform, you get coverage across 200 countries. End-to-end SLAs covering GSIP, Genesys Cloud CXᵀᴹ platform, MPLS and IZOᵀᴹ Connectivity, ensure you've got all bases covered
Voice & network services
Extensive partner ecosystems
Advanced service delivery
Service assurance and support
