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Deliver standout customer experiences

Transform customer service with Webex Contact Centre powered by Tata Communications. Our cloud solution, integrated with UCaaS & Kaleyra™ Cloud Voice, enables faster resolutions and seamless connections.

Why choose Tata Communications?

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1
Create a new profit centre

Increase customer retention and boost sales through a personalised, enjoyable, and innovative experience.

2
Shape customer experiences

Empower agents with contextual insights, improving first-contact resolution and enhancing productivity.

3
Improve customer retention

Leverage AI capabilities to enable self-service, personalise experiences, and increase customer loyalty.

4
Go to market faster with a global presence

With simplified licensing and existing telecom integrations, we can help you reduce your total cost of ownership and get you up and running at speed.

Tata Communications and Cisco

Together we help you collaborate seamlessly, break down silos, and enhance customer experiences.

Cisco-TC

Hear from our customers

Hitesh Makkad

Founder, Pingtring Ecommerce Private Limited

“Tata Communications support during this pandemic was exceptional and its low cost video conferencing solution enabled us to collaborate smoothly while working from home. “

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