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Deliver branded, interactive messaging experiences

Send visually compelling messages that customers resonate with. Drive engagement with interactive features like buttons and quick replies, and simplify support.

Why use RCS Business Messaging?

Strengthen corporate branding with RCS Messages
Strengthen corporate branding with RCS messages

Consistency is critical for corporate identity. RCS retains branding with custom colours, logos, and verified sender names.
Keep customers engaged with rich messages
Keep customers engaged with rich messages

RCS leverages rich multimedia components (images, GIFs, videos) to boost engagement.
Increase conversions with real-time interactions
Increase conversions with real-time interactions

Buttons with suggested replies drive engagement while encouraging error-free responses. Customers have an instant way to call or text, initiate and complete a purchase.
Boost customer experiences with Dynamic Ticketing
Boost customer experiences with Dynamic Ticketing

With RCS, you can replace printed tickets with mobile-friendly boarding passes and dynamic itinerary updates.

Trusted infrastructure built for global scale

99.99%

API uptime ensuring uninterrupted performance

60Bn+

annual interactions

1600+

service provider relationships

Our latest resources

Transforming customer experience: The strategic role of unified CX platforms

White Papers

Transforming customer experience: The strategic role of unified CX platforms

This whitepaper by Tata Communications and Juniper Research explores the evolution of customer ...

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Enhancing customer engagement through intelligent voice solutions

Use Case

Enhancing customer engagement through intelligent voice solutions

Driving customer experience with programmable voice: A use case playbook. This playbook showcases ...

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Tata Communications Recognised as an Established Leader in A2P & Business Messaging Market 2025–2030

Analyst Recognitions

Tata Communications Recognised as an Established Leader in A2P & Business Messaging Market 2025–2030

Juniper Research Competitor Leaderboard Highlights Tata Communications’ Innovation and Global ...

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From Automation to Autonomy: Reimagine CX with Kaleyra.ai

Video

From Automation to Autonomy: Reimagine CX with Kaleyra.ai

The AI-first CX platform that understands context, takes action, and grows with you. Discover how ...

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