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Deliver branded, interactive messaging experiences

Send visually compelling messages that customers resonate with. Drive engagement with interactive features like buttons and quick replies, and simplify support.

Why use RCS Business Messaging?

Strengthen corporate branding with RCS Messages
Strengthen corporate branding with RCS messages

Consistency is critical for corporate identity. RCS retains branding with custom colours, logos, and verified sender names.

Keep customers engaged with rich messages
Keep customers engaged with rich messages

RCS leverages rich multimedia components (images, GIFs, videos) to boost engagement.

Increase conversions with real-time interactions
Increase conversions with real-time interactions

Buttons with suggested replies drive engagement while encouraging error-free responses. Customers have an instant way to call or text, initiate and complete a purchase.

Boost customer experiences with Dynamic Ticketing
Boost customer experiences with Dynamic Ticketing

With RCS, you can replace printed tickets with mobile-friendly boarding passes and dynamic itinerary updates.

Trusted infrastructure built for global scale

99.99%

API uptime ensuring uninterrupted performance

60Bn+

annual interactions

1600+

service provider relationships

Our latest resources

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Knowledge Base

Flash SMS messages: What they are and how to use them effectively

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WebRTC video call: A complete guide

Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026

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Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026

Closing the experience divide: How enterprises unite CX and EX

White Paperswhite_papers

Closing the experience divide: How enterprises unite CX and EX

How converging CX and EX through shared data, workflows, governance, and AI helps enterprises ...

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