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Deliver branded, interactive messaging experiences

Send visually compelling messages that customers resonate with. Drive engagement with interactive features like buttons and quick replies, and simplify support.

Why use RCS Business Messaging?

Strengthen corporate branding with RCS Messages
Strengthen corporate branding with RCS messages

Consistency is critical for corporate identity. RCS retains branding with custom colours, logos, and verified sender names.
Keep customers engaged with rich messages
Keep customers engaged with rich messages

RCS leverages rich multimedia components (images, GIFs, videos) to boost engagement.
Increase conversions with real-time interactions
Increase conversions with real-time interactions

Buttons with suggested replies drive engagement while encouraging error-free responses. Customers have an instant way to call or text, initiate and complete a purchase.
Boost customer experiences with Dynamic Ticketing
Boost customer experiences with Dynamic Ticketing

With RCS, you can replace printed tickets with mobile-friendly boarding passes and dynamic itinerary updates.

Trusted infrastructure built for global scale

99.99%

API uptime ensuring uninterrupted performance

60Bn+

annual interactions

1600+

service provider relationships

Our latest resources

Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026

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Tata Communications Recognised as a Leading Challenger in the Omdia CEP Universe 2026

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Closing the experience divide: How enterprises unite CX and EX

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Closing the experience divide: How enterprises unite CX and EX

How converging CX and EX through shared data, workflows, governance, and AI helps enterprises ...

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Uniting CX and EX: Operating as one interaction fabric

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Uniting CX and EX: Operating as one interaction fabric

How enterprises can unify customer and employee experiences through an interaction fabric that ...

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Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard

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Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard

Juniper Research has recognised Tata Communications as a Leading Challenger in its 2026 AI Agents ...

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