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Deliver branded, interactive messaging experiences

Send visually compelling messages that customers resonate with. Drive engagement with interactive features like buttons and quick replies, and simplify support.

Why use RCS Business Messaging?

Strengthen corporate branding with RCS Messages
Strengthen corporate branding with RCS messages

Consistency is critical for corporate identity. RCS retains branding with custom colours, logos, and verified sender names.
Keep customers engaged with rich messages
Keep customers engaged with rich messages

RCS leverages rich multimedia components (images, GIFs, videos) to boost engagement.
Increase conversions with real-time interactions
Increase conversions with real-time interactions

Buttons with suggested replies drive engagement while encouraging error-free responses. Customers have an instant way to call or text, initiate and complete a purchase.
Boost customer experiences with Dynamic Ticketing
Boost customer experiences with Dynamic Ticketing

With RCS, you can replace printed tickets with mobile-friendly boarding passes and dynamic itinerary updates.

Trusted infrastructure built for global scale

99.99%

API uptime ensuring uninterrupted performance

60Bn+

annual interactions

1600+

service provider relationships

Our latest resources

Building Smarter CX: Your Step-by-Step Guide to AI in Action

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Building Smarter CX: Your Step-by-Step Guide to AI in Action

With AI redefining customer interactions, enterprises are seeking smarter, integrated solutions to ...

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Tata Communications Recognised as an Established Leader in the Juniper Research 2025 CPaaS Leaderboard

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Tata Communications Recognised as an Established Leader in the Juniper Research 2025 CPaaS Leaderboard

Leading the Future of Enterprise Customer Engagement Strategy

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Build vs. Partner: A three-year TCO analysis of multi-agent AI deployment for commerce at scale

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Build vs. Partner: A three-year TCO analysis of multi-agent AI deployment for commerce at scale

Deep dive into AI economics for retail CX.

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Tata Communications - OTT Business Messaging Leaderboard

Analyst Recognitions

Tata Communications - OTT Business Messaging Leaderboard

Tata Communications named an Established Leader in OTT Business Messaging by Juniper Research for ...

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