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Deliver branded, interactive messaging experiences

Send visually compelling messages that customers resonate with. Drive engagement with interactive features like buttons and quick replies, and simplify support.

Why use RCS Business Messaging?

Strengthen corporate branding with RCS Messages
Strengthen corporate branding with RCS messages

Consistency is critical for corporate identity. RCS retains branding with custom colours, logos, and verified sender names.

Keep customers engaged with rich messages
Keep customers engaged with rich messages

RCS leverages rich multimedia components (images, GIFs, videos) to boost engagement.

Increase conversions with real-time interactions
Increase conversions with real-time interactions

Buttons with suggested replies drive engagement while encouraging error-free responses. Customers have an instant way to call or text, initiate and complete a purchase.

Boost customer experiences with Dynamic Ticketing
Boost customer experiences with Dynamic Ticketing

With RCS, you can replace printed tickets with mobile-friendly boarding passes and dynamic itinerary updates.

Trusted infrastructure built for global scale

99.99%

API uptime ensuring uninterrupted performance

60Bn+

annual interactions

1600+

service provider relationships

Our latest resources

Uniting CX and EX: Operating as one interaction fabric

Webinar

Uniting CX and EX: Operating as one interaction fabric

How enterprises can unify customer and employee experiences through an interaction fabric that ...

Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard

Analyst Recognitionsanalyst_recognitions

Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard

Juniper Research has recognised Tata Communications as a Leading Challenger in its 2026 AI Agents ...

Mobile Messaging Fraud Prevention Market 2025-2030: Competitor Leaderboard

Analyst Recognitionsanalyst_recognitions

Mobile Messaging Fraud Prevention Market 2025-2030: Competitor Leaderboard

This report, prepared by Juniper Research for Tata Communications, provides an in-depth overview of ...

Transforming customer experience: The strategic role of unified CX platforms

White Paperswhite_papers

Transforming customer experience: The strategic role of unified CX platforms

This whitepaper by Tata Communications and Juniper Research explores the evolution of customer ...

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