<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1705902170274878&amp;ev=PageView&amp;noscript=1">

Power seamless CX with Amazon Connect by Tata Communications

Tata Communications champions the borderless digital customer experience. We combine enterprise-grade network, voice services, AI, and seamless integrations to deliver frictionless, intelligent customer experiences at scale.

Why choose Tata Communications?

asset-tracking-&-monitoring
1
Hassle-free setup with fully managed cloud

Easily set up the AWS management console in just a few clicks. Complete public cloud offering with no dedicated instances.

2
Smarter interactions with open integration

Easily integrate with your existing systems through this open platform. Leverage the advantages of Alexa’s AI and speech.

3
Pay-as-you-go billing

Use Amazon Connect with no long-term contracts or setup costs. Pay only for what you use with per-minute billing and no monthly minimums.

4
Proven reliability with global reach

Leverage the trusted AWS brand with proven infrastructure across 42 availability zones in 16 global regions.

5
Scalable & elastic with DIY advantages

Scale effortlessly without managing infrastructure. Enjoy true DIY benefits with a self-serve platform that grows with your needs.

The Amazon Connect by Tata Communications advantage

Maximise CX impact with Tata Communications and AWS, your strategic partners in transforming contact centres into customer delight hubs.

Amazon Connect

Our latest resources

Cavell & Tata Communications survey: AI maturity in contact centres

White Papers

Cavell & Tata Communications survey: AI maturity in contact centres

Research-based insights into why orchestration, Voice AI, and an AI operating system are becoming ...

Transforming customer experience and operational efficiency with InstaCC™ for revenue cycle management

Knowledge Baseknowledge_base

Transforming customer experience and operational efficiency with InstaCC™ for revenue cycle management

Closing the experience divide: How enterprises unite CX and EX

White Paperswhite_papers

Closing the experience divide: How enterprises unite CX and EX

How converging CX and EX through shared data, workflows, governance, and AI helps enterprises ...

Uniting CX and EX: Operating as one interaction fabric

Webinarwebinar

Uniting CX and EX: Operating as one interaction fabric

How enterprises can unify customer and employee experiences through an interaction fabric that ...

Schedule a Conversation
Thank you for reaching out.

Our team will be in touch with you shortly.