Empowering the Distributed Workforce: Aligning HR and IT with Unified Communications
Key takeaway
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Overview
This session reveals how HR and IT teams can align to create a flexible, connected, and productive environment. It emphasises HR’s evolving influence in UC decisions and how cross-functional collaboration supports IT in deploying solutions that meet both workforce and organisational goals.
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Key challenges
Today’s hybrid work models demand unified tools, consistent user experiences, and secure collaboration. Yet, siloed decision-making between HR and IT can result in fragmented solutions, reduced employee satisfaction, and underutilised platforms.
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Our approach
Tata Communications empowers enterprises with fully managed UCaaS platforms that unify voice, video, messaging, and devices. Through solutions like GlobalRapide for Webex, organisations gain flexible, secure, and scalable communication environments, bridging HR and IT priorities to enhance workforce experience and productivity.