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What analysts have to say about Tata Communications products and services

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Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Avasant

Tata Communications has very strong cloud-based UCC offerings covering collaboration and contact center solutions. The ongoing migration of UCC to the cloud benefits Tata Communications and this trend is expected to accelerate as a result of COVID-19.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

Peer insights

A key differentiator for Tata Communications is its ability to support MNCs with its global network and strong SIP trunking offering, giving customers the assurance that they can expect comparable performance with the UCC solutions hosted in the cloud compared to their legacy on-premises solutions. The company continues to differentiate in the market through product innovation. The Digital Customer Experience solution as part of the Contact Center as a Service is an omni-channel and cost-effective solution with in-built NLP, virtual bot integration, AI/ML, Speech/video analytics, native cloud applications and social media integration. The development of CPaaS/API capabilities will further enrich its UCC solutions.

Siow-Meng Soh, Tata Communications – Collaboration and Communications Services (Global)

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