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IDC Infobrief: Changing the dynamics of retail
Discover whyIDC InfoBrief highlights Tata Communications Store@Home’s role in helping retailers adapt to evolving consumer expectations and digital transformation.
Key takeaway
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Retail trends
Retailers face shifting consumer behaviors, increased e-commerce adoption, and need seamless omnichannel experiences post-pandemic.
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Digital solutions
Advanced CX solutions, real-time inventory visibility, and AI-driven customer engagement empower retailers to enhance efficiency.
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Tata Communications offering
IDC InfoBrief highlights Tata Communications Store@Home for integrating digital platforms for seamless customer experiences.
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Business impact
Our solutions help retailers optimise customer journeys, improve supply chain visibility, and increase sales through digital strategies.
