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Recognised as an Established Player in Juniper Research Conversational Commerce Leaderboard, 2023
Learm why Juniper Research recognises Tata Communications as an established player in its 2023 Conversational Commerce Leaderboard, enabling personalised customer interactions
Key takeaway
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Conversational commerce trends
Enterprises seek scalable CPaaS solutions to deliver personalised customer experiences through conversational channels and AI engagement.
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Commerce platform
Tata Communications Conversational Commerce leverages AI-powered chatbots, omnichannel messaging, and secure payment integration.
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Our recognition
Juniper Research recognizes Tata Communications as an Established Player in Conversational Commerce Leaderboard, 2023.
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Business outcomes delivered
Our capabilities help enterprises boost customer satisfaction, improve transaction success rates, and drive revenue growth through conversational AI.
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