In the era of dispersed teams and hybrid work, the digital campus is no longer a vision it’s a mandate. Enterprises today are reimagining their workplaces not as static buildings but as dynamic, digital-first ecosystems that enable productivity from anywhere. At Tata Communications, we’ve had the privilege of partnering with forward-looking enterprises to make this vision a reality through our UCaaS (Unified Communications as a Service) solution.

Let’s explore how one of leading organisations in global safety – also a top-tier technology services company – has embraced this transformation and what lessons can be applied across industries.

Lesson 1: Unified Collaboration is the Foundation of the Digital Campus

For global organisations operating across diverse geographies—from Melbourne to Mumbai, Krakow to São Bernardo—for them a fragmented communications landscape often leads to delays, silos, and inefficiencies. One such enterprise replaced legacy PBX systems with Tata Communications’ Microsoft Teams-powered UCaaS across 11 countries and over 1,000 users, integrating voice, chat, and video into a single collaboration hub.

Why it matters:
Fragmented platforms slow down decision-making and hinder collaboration. A truly digital campus needs a single pane of glass for communications, supporting everything from boardroom conversations to frontline field communications all on one platform.

Unified Collaboration is the Foundation of the Digital Campus

Lesson 2: Flexibility and Mobility Drive Productivity

Before deploying Tata Communications UCaaS solution, their employees were tethered to office desks and fixed-location communications. Post-deployment, 90% of desk phone usage was eliminated, with employees seamlessly collaborating via laptops and mobile devices using Microsoft Teams enabled by integrated PSTN connectivity from Tata Communications.

In another case of a leading IT services firm in India, over 8,000 employees were empowered with Operator Connect and Internet Telephony in India, bypassing the need for VPNs and enabling secure, compliant voice from anywhere.

Why it matters:
The digital campus must empower employees to work from anywhere, anytime, without the friction of location-dependent tools. This becomes even more vital during global disruptions or workforce decentralisation.

Flexibility and Mobility Drive Productivity

Lesson 3: Compliance and Security Cannot Be Afterthoughts

The IT firm undergoing a post-spinoff transformation faced stringent regulatory and compliance constraints, particularly in India. Tata Communications deployed 100% IP voice infrastructure with compliant Operator Connect voice services—offering end-to-end managed services that met the CIO team’s expectations for security, resilience, and audit readiness.

Why it matters:
Digital campuses stretch across jurisdictions, devices, and cloud platforms. The right UCaaS partner doesn’t just offer connectivity—it ensures it’s secure, scalable, and regulation-ready from Day 1.

Compliance and Security Cannot Be Afterthoughts

Lesson 4: Simplification Saves Time and Money

The Digital transformation wasn’t just about mobility it was a strategic move to simplify operations. With Tata Communications UCaaS solution, they consolidated vendors, reduced infrastructure maintenance, and eliminated multiple local contracts. This brought cost savings, faster issue resolution, and a seamless experience for users and IT teams alike.

Why it matters:

The digital campus is as much about operational efficiency as it is about end-user experience. Streamlining telephony, reducing hardware dependencies, and managing services through one global partner unlocks value fast.

Simplification Saves Time and Money

The Road Ahead: Build Your Digital Campus with Confidence

Whether you’re a manufacturer with a global footprint or a technology leader managing post-merger, the core enablers of a digital campus remain the same unified, secure, cloud-first communication powered by a trusted partner.

The Tata Communications delivers not just UCaaS, but a comprehensive digital collaboration framework covering infrastructure, compliance, deployment, and lifecycle support. Our experience across 190+ countries, managing over 800,000+ deployments, enables enterprises to leap into the future with certainty.

Ready to Enable Your Digital Campus?

If your organisation is exploring the next phase of digital workplace transformation, let’s talk. With Tata Communications, you don’t just adopt UCaaS, you unlock a borderless, secure, and intelligent communication experience.

Read the case study on how Ansell enhanced collaboration and boosted efficiency with Tata Communications GlobalRapide