Business impact
in action
The Challenge
BSO needed a connectivity partner that could deliver high-performance, low-latency services globally, especially in remote and underserved regions like rural India. They also required reliable service delivery, strong operational support, and a more personalised engagement model for faster issue resolution.
The Solution
Tata Communications provided BSO extensive global coverage with local expertise. Our high-performance, low-latency network met demanding operational needs, while service delivery was backed by responsive operations centers and strong escalation support. A dedicated point of contact ensured a collaborative, customer-centric experience.
The Result
BSO achieve consistent, low-latency connectivity in hard-to-reach markets, improved reliability through ongoing operational support, and strengthened customer engagement.